Orchid Connect
IT Services and IT ConsultingUnited States11-50 Employees
Orchid Connect is a United States–based IT services and consulting firm founded in 1995 that focuses on helping associations, membership organizations, and nonprofits maximize their technology investments, particularly through Salesforce implementations and related offerings. The company provides consulting to diagnose and fix underlying issues, along with managed services that offer ongoing maintenance, enhancements, and proactive monitoring through a dedicated senior team. Orchid also offers a proprietary suite of Salesforce tools and accelerators designed to deliver modern member experiences more quickly, and it emphasizes a high rate of client retention attributed to its expert Salesforce professionals. The firm targets sectors such as associations, healthcare, and higher education, addressing problems like underperforming Salesforce deployments, data silos, backlog growth, and leadership concerns about return on technology investments. A notable recent development is the availability of a free Salesforce assessment to identify system bottlenecks and fastest paths to improvement.