Orion Contact Center Services

TelecommunicationsWashington, United States201-500 Employees

Orion Contact Center Services is a U.S.-based outsourcing provider in telecommunications that partners with clients to function as a seamless extension of their brand. Its customized, modular solutions integrate with existing contact centers to deliver customer service and sales support, including after-hours, overflow, weekend, and seasonal demands, with security standards suitable for federal contracts. The company offers an Orion Pilot Assessment Agreement, a low-commitment option to evaluate its services. 

Headquartered in Auburn, Washington, it provides U.S.-based support in the Pacific Time Zone with potential for rapid nationwide and international expansion. Its staff is described as award-winning, and operations are managed within a mission-based nonprofit framework that upholds extensive quality standards.

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