Pacifica
Consumer ServicesCounty Durham, United Kingdom501-1000 Employees
At Pacifica Group we supply a unique blend of vital services across the domestic appliance repair and warranty industries. We are the UK’s largest provider in our field and are equipped with industry-leading resources, such as a European distribution centre, UK-wide employed and certified engineers, and UK customer service centres, to enable us to deliver the best service possible. Pacifica manages an expert workforce of over 240 directly-employed engineers. Working primarily with manufacturers, insurance companies and retailers, we are able to deliver a service and support solution with UK-wide coverage that enhances and consolidates the brand reputations of our partners. Pacifica Warranty specialises in end-to-end warranty services, from creation to delivery. We work to develop long-lasting relationships with our clients. Our depth of knowledge means our warranty solutions truly complement and enhance our clients’ business, and their customers’ experience.