Insights

Global Post-Purchase Platform parcelLab’s comprehensive international order management across 175 countries and support for over 450 carriers demonstrates a strong capability to serve multinational brands looking to enhance their worldwide post-purchase customer experience.

Diverse Client Base With over 1000 brands including major retailers like IKEA and H&M, parcelLab showcases its ability to attract and retain large, recognizable clients, indicating potential for growth in similar enterprise segments seeking customized post-sale solutions.

Technology Stack & Integration The company's utilization of advanced technologies such as SQL, GraphQL, and PWA suggests ample opportunities to upsell integration services or expanded platform features to clients who prioritize seamless, scalable customer experience solutions.

Financial Position & Growth With a funding amount of 112 million USD and revenue estimates between 10 million and 25 million USD, parcelLab is well-capitalized for product expansion and client acquisition efforts, making it a promising target for strategic partnerships or investment.

Market Trend Alignment ParcelLab’s focus on personalized post-purchase experiences aligns with current e-commerce trends emphasizing customer retention and experience-driven growth, offering upsell opportunities around innovative messaging, branding, and logistics solutions for retail brands aiming to differentiate competitively.

parcelLab Tech Stack

parcelLab uses 8 technology products and services including SQL, DPD, PWA, and more. Explore parcelLab's tech stack below.

  • SQL
    Database
  • DPD
    Logistics
  • PWA
    Miscellaneous
  • Glassdoor
    Online Review Management
  • PayPal
    Payment Processing
  • GraphQL
    Programming Languages
  • Java
    Programming Languages
  • Google Analytics
    Web Analytics

Media & News

parcelLab's Email Address Formats

parcelLab uses at least 2 format(s):
parcelLab Email FormatsExamplePercentage
First.Last@parcellab.comJohn.Doe@parcellab.com
61%
First@parcellab.comJohn@parcellab.com
21%
Last@parcellab.comDoe@parcellab.com
5%
FiLast@parcellab.comJoDoe@parcellab.com
1%
F_Last@parcellab.comJ_Doe@parcellab.com
2%
LastFi@parcellab.comDoeJo@parcellab.com
1%
Last_First@parcellab.comDoe_John@parcellab.com
1%
LastFir@parcellab.comDoeJoh@parcellab.com
1%
Last.First@parcellab.comDoe.John@parcellab.com
1%
First-Last@parcellab.comJohn-Doe@parcellab.com
1%
First.L@parcellab.comJohn.D@parcellab.com
1%
FirstMiddleLas@parcellab.comJohnMichaelDoe@parcellab.com
1%
FirstL@parcellab.comJohnD@parcellab.com
1%
LastF@parcellab.comDoeJ@parcellab.com
1%
FL@parcellab.comJD@parcellab.com
1%
First.Last@t.lyJohn.Doe@t.ly
100%

Frequently Asked Questions

Where is parcelLab's headquarters located?

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parcelLab's main headquarters is located at 75 State St, Boston, Massachusetts 02109, US. The company has employees across 3 continents, including EuropeNorth AmericaAsia.

What is parcelLab's official website and social media links?

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parcelLab's official website is t.ly and has social profiles on LinkedInCrunchbase.

What is parcelLab's NAICS code?

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parcelLab's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does parcelLab have currently?

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As of October 2025, parcelLab has approximately 164 employees across 3 continents, including EuropeNorth AmericaAsia. Key team members include Chief People Officer: C. B.Head Of Product Marketing: V. K.Head Of Sales Emea: A. H.. Explore parcelLab's employee directory with LeadIQ.

What industry does parcelLab belong to?

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parcelLab operates in the Technology, Information and Internet industry.

What technology does parcelLab use?

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parcelLab's tech stack includes SQLDPDPWAGlassdoorPayPalGraphQLJavaGoogle Analytics.

What is parcelLab's email format?

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parcelLab's email format typically follows the pattern of First.Last@parcellab.com. Find more parcelLab email formats with LeadIQ.

How much funding has parcelLab raised to date?

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As of October 2025, parcelLab has raised $112M in funding. The last funding round occurred on May 11, 2021 for $112M.

When was parcelLab founded?

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parcelLab was founded in 2015.
parcelLab

parcelLab

Technology, Information and InternetUnited States51-200 Employees

parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way.

Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers.

Trusted by over 1000 brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post- purchase experience across 175 countries and track shipping data from more than 450 carriers worldwide.

Section iconCompany Overview

Headquarters
75 State St, Boston, Massachusetts 02109, US
Website
t.ly
NAICS Code
5415 - Computer Systems Design and Related Services
Founded
2015
Employees
51-200

Section iconMedia & News

Section iconFunding & Financials

  • $112M

    parcelLab has raised a total of $112M of funding over 6 rounds. Their latest funding round was raised on May 11, 2021 in the amount of $112M.

  • $10M$25M

    parcelLab's revenue is estimated to be in the range of $10M$25M

Section iconFunding & Financials

  • $112M

    parcelLab has raised a total of $112M of funding over 6 rounds. Their latest funding round was raised on May 11, 2021 in the amount of $112M.

  • $10M$25M

    parcelLab's revenue is estimated to be in the range of $10M$25M

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