Patch Customer Retention

Consumer ServicesUnited States11-50 Employees

Patch Customer Retention | All Your Retention Tools. One Login

After 12 years of helping businesses “Patch” their leaky customer buckets, CityGro is rebranding to Patch Retention, a full-service Customer Retention software designed to increase retention rates and maximize customer lifetime value.

With this brand comes an elevated look, a completely redesigned management portal, along with brand new tools and features. These updates make Patch a one-stop shop for everything Customer Retention. 

Patch Features:
An All-New Management Portal
Enhanced Email and SMS Editor
Customer Segmentation via RFM Analysis (Recency, Frequency, and Monetary Values)
An all-new Loyalty & Rewards Widget
Enhanced TextChat 
Refocused Dashboards 
Reviews and Referrals 
Conversion Metrics
One-click Shopify Integration

Existing Accounts will be transitioned over to the new management portal over the next 6 months. If you have an interest in learning more about the new Patch features or want to talk about transitioning sooner, please contact Patch at success@patchretention.com.

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