Pennsylvania One Call System, Inc.
Non-profit OrganizationsPennsylvania, United States51-200 Employees
Pennsylvania One Call System, Inc., doing business as Pennsylvania 811, is a not-for-profit organization based in West Mifflin, Pennsylvania. Founded in 1972, it seeks to minimize utility service interruptions, reduce on-the-job injuries and fatalities, and promote public safety and environmental protection. Since its inception, its membership has grown from six utilities in a single county to more than 3,700 underground facility owners and operators across all 67 counties, serving a broad set of utility and underground facility stakeholders that rely on coordinated notification before digging. The organization operates within Pennsylvania’s regulatory framework to support safe digging practices and infrastructure protection. Pennsylvania 811 administers the state’s call-before-you-dig system, providing locate requests by dialing 811 or toll-free 800-242-1776, or via pa1call.org/notify at least three business days before excavating. Although underground facility owners and operators follow Best Practices from the CGA and APWA for temporary marking colors, Pennsylvania 811 itself does not perform line marking. Education and public awareness are core components of its activities, with Damage Prevention Liaisons coordinating training, educational programs, and underground coordinating committees. The Pennsylvania Public Utility Commission enforces the One Call law (PA Act 287, as amended) in the state.