Award-Winning Reputation Percepta has received multiple prestigious awards including Stevie Awards and Comparably awards for excellence in customer experience, culture, and leadership, highlighting its strong market reputation and potential as a strategic partner for organizations seeking top-tier customer contact solutions.

Global Service Capacity With a large workforce of up to 5000 employees and capabilities to service customers in multiple languages and time zones, Percepta is well-positioned to support multinational clients looking to expand or improve their global customer engagement efforts.

Technology Integration Utilizing advanced tools such as Snowflake, Sprinklr, Minitab, and Vyond, Percepta demonstrates a commitment to leveraging innovative technology in customer experience management, presenting opportunities to collaborate with tech-driven organizations aiming to modernize their contact center operations.

Continued Leadership Growth The recent appointment of Todd Somerville as Vice President of Sales indicates ongoing strategic growth in sales leadership, creating potential for tailored outreach to organizations seeking to strengthen their customer engagement and contact center partnerships.

Financial Stability and Revenue With annual revenues estimated between 100M and 250M, Percepta projects financial stability and capacity for scalable service delivery, making it a viable partner for companies aiming to outsource customer contact functions at a reliable and enterprise level.