Strong Industry Recognition Percepta has consistently received prestigious awards such as the Stevie Awards and Comparably accolades, highlighting its excellence in customer experience, workplace culture, and leadership. This recognition positions Percepta as a trusted partner for organizations seeking high-quality customer contact solutions.
Global Service Capabilities With a worldwide reach and multilingual service offerings, Percepta caters to diverse markets and large enterprise clients. This broad geographic and linguistic capability creates opportunities to support multinational companies seeking comprehensive customer engagement outsourcing.
Innovation and Technology Adoption Utilizing advanced tech stacks like Snowflake, Sprinklr, and Vyond, Percepta emphasizes modern digital tools to enhance customer interactions. This focus on innovative technology can appeal to prospects looking to upgrade their customer service platforms or integrate AI-driven solutions.
Industry Leadership and Growth As a leading player in the outsourcing and offshoring consulting industry with a revenue range of up to $250 million, Percepta demonstrates strong market positioning and growth potential. This makes it a compelling partner for enterprises seeking scalable, experienced contact center solutions.
Award-Winning Culture and Engagement Multiple awards for best company culture, diversity, and leadership indicate a healthy, employee-focused environment. Partnering with a company recognized for employee engagement and a positive workplace can translate into higher service quality and stability for client engagements.