Playback Health

Software DevelopmentNew York, United States11-50 Employees

Playback Health transforms healthcare communication and documentation by empowering clinicians and patients. We deliver significant value to clinicians by automating clinical note-taking and to patients by providing personalized, digestible summaries of their care using our AI-powered ambient listening technology and secure content sharing platform. This reduces clinician burnout, improves patient understanding and adherence, and ultimately leads to better health outcomes.

Playback Health is addressing two significant, interconnected pain points in healthcare:

1. Clinician Burnout due to Administrative Burden: Healthcare providers are overwhelmed by the immense amount of paperwork and documentation required for each patient encounter. Studies show doctors spend more time on administrative tasks than on direct patient care. This leads to exhaustion, dissatisfaction, and ultimately, a high rate of burnout and turnover among medical professionals. This administrative burden detracts from the true purpose of medicine and limits the number of patients a clinician can effectively see.

2. Poor Patient Comprehension and Adherence to Care Plans: Patients often leave medical appointments feeling overwhelmed, confused by medical jargon, and unable to recall or fully understand critical information about their diagnosis, treatment, and follow-up instructions. This lack of clear understanding leads to poor adherence to care plans, increased anxiety, frequent calls for clarification, and higher rates of preventable readmissions.

Better Communication, Better Care, Better Outcomes…Playback Makes it Easy.

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