What departments does Pointel have?

Pointel has employees across 6 departments including Operations, Engineering, Marketing, Analytics, Solutions Engineering.

What is the largest department at Pointel?

The largest department at Pointel is Engineering with 4 employees.

Where are Pointel employees located globally?

Pointel has employees across 3 continents and 3 countries including India, Finland, United States Of America.

How has Pointel's team size changed over time?

Pointel's team has grown from approximately 47 to 51 employees based on available data.

Pointel Employee Directory

IT Services and IT ConsultingNew Jersey, United States51-200 Employees

Pointel operates in the IT services and consulting sector, focusing on delivering customer experience improvements through contact center solutions. The company has implemented Genesys-based systems for more than 400 organizations, including large enterprises, and offers related services such as deployment, adapters, and process accelerators that support configuration management, surveys, automated agent provisioning, testing, monitoring, and reporting. Its flagship product, CCaaSSync, provides a backup infrastructure intended to maintain service continuity in the face of catastrophic failures, highlighting a emphasis on reliability and operational resilience for its clients.

Headquartered in Edison, New Jersey, Pointel positions itself as a provider of Genesys implementation services and integration tools aimed at organizations seeking to optimize their customer contact operations. The company’s audience includes a broad range of customers seeking scalable, robust contact center solutions, including Fortune 500 firms, and it has pursued industry recognition, such as a Gold Award at the Contact Center World Awards in 2022. A notable product development mentioned in its history is the introduction of a Genesys Adapter for Oracle CX Cloud in 2018, reflecting ongoing expansion of its integration capabilities.

Pointel Global Highlights

North America
59

United States Of America
59

Asia
32

India
32

Europe
2

Finland
2

Pointel's Leadership

C. P.
Head Global Operations
Mobile Phone
Email
N. N.
Technical Lead
Mobile Phone
Email
J. K.
Purchasing, Sales & Marketing Manager
Mobile Phone
Email
J. J.
Operations & Purchasing Manager
Mobile Phone
Email
K. P.
Analyst
Mobile Phone
Email
M. P.
Software Engineer
Mobile Phone
Email
R. R.
Application Developer
Mobile Phone
Email
A. M.
Systems Architect
Mobile Phone
Email

Pointel Employee Metrics

100%

50%

0%

2026

2025

Engineering
Analytics
Program & Project Management
Sales
Business
Other

Contact profiles from Pointel

Name

Title

Contact Info

Location

Last Update

T. S.
Human Resources Coordinator
Mobile Phone
Email
Oct 22, 2024

Frequently Asked Questions

What is Pointel known for?

Pointel was founded in 1999 operates in the IT Services and IT Consulting industry; you can contact the main corporate office by phone at

+1-732-744-****

. Explore Pointel's company overview page for more information.

What is Pointel's most common email format?

Pointel employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Pointel email formats with LeadIQ.

How many employees does Pointel have currently?

Pointel has approximately 79 employees as of July 2026. These team members are located across 3 continents, including North AmericaAsiaEurope.

Who are Pointel's key employees and leadership?

As of July 2026, Pointel's key employees include:

Head Global Operations: C. P.
Technical Lead: N. N.
Purchasing, Sales & Marketing Manager: J. K.
Operations & Purchasing Manager: J. J.
Analyst: K. P.

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Pointel Employee Directory

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