Insights

Strong Industry Presence Pointel's proven expertise in implementing Genesys contact center solutions for over 400 clients, including Fortune 500 companies, demonstrates its strong market presence and capability to serve large enterprises seeking reliable customer experience management.

Award-Winning Reputation Recognition with the Gold Award at the 17th Contact Center World Awards highlights Pointel's industry reputation and commitment to excellence, making it a trusted partner for organizations prioritizing award-winning customer service solutions.

Innovative Product Offerings The launch of specialized products like Genesys Adapter for Oracle CX Cloud and flagship CCaaSSync solution indicates Pointel's focus on innovative integrations and robust backup infrastructures, which appeal to clients seeking seamless and resilient contact center operations.

Growth and Revenue With an estimated revenue between $25 million and $50 million and a dedicated team of up to 200 employees, Pointel presents a scalable opportunity for partners and clients looking for a mid-sized, growth-oriented IT service provider with proven success.

Technology and Market Fit Pointel’s use of modern tech stacks such as JSON-LD, Apache, and LiteSpeed, combined with its specialization in cloud contact center solutions, aligns well with organizations seeking advanced digital transformation and reliable communication infrastructure.

Pointel Tech Stack

Pointel uses 8 technology products and services including Disqus, Cloudflare, Open Graph, and more. Explore Pointel's tech stack below.

  • Disqus
    Comment Systems
  • Cloudflare
    Content Management System
  • Open Graph
    Content Management System
  • CookieYes
    Cookie Compliance
  • oEmbed
    Dev Tools
  • Priority Hints
    Performance
  • Cloudflare Bot Management
    Security
  • HTTP/3
    Web & Portal Technology

Pointel's Email Address Formats

Pointel uses at least 1 format(s):
Pointel Email FormatsExamplePercentage
First@pointel.comJohn@pointel.com
59%
FLast@pointel.comJDoe@pointel.com
27%
Last@pointel.comDoe@pointel.com
12%
FirstL@pointel.comJohnD@pointel.com
2%

Frequently Asked Questions

Where is Pointel's headquarters located?

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Pointel's main headquarters is located at 1941 Oak Tree Road, Suite 104. The company has employees across 3 continents, including North AmericaAsiaEurope.

What is Pointel's phone number?

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You can contact Pointel's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Pointel's official website and social media links?

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Pointel's official website is pointel.com and has social profiles on LinkedIn.

How much revenue does Pointel generate?

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As of January 2026, Pointel's annual revenue is estimated to be $3.5M.

What is Pointel's SIC code NAICS code?

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Pointel's SIC code is 7379 - Computer Related Services, Not Elsewhere Classified NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Pointel have currently?

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As of January 2026, Pointel has approximately 78 employees across 3 continents, including North AmericaAsiaEurope. Key team members include President: H. K.Head Global Operations: M. P.Head Global Operations: C. P.. Explore Pointel's employee directory with LeadIQ.

What industry does Pointel belong to?

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Pointel operates in the IT Services and IT Consulting industry.

What technology does Pointel use?

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Pointel's tech stack includes DisqusCloudflareOpen GraphCookieYesoEmbedPriority HintsCloudflare Bot ManagementHTTP/3.

What is Pointel's email format?

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Pointel's email format typically follows the pattern of First@pointel.com. Find more Pointel email formats with LeadIQ.

When was Pointel founded?

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Pointel was founded in 1999.

Pointel

IT Services and IT ConsultingNew Jersey, United States51-200 Employees

Pointel has delivered exceptional customer experience, implementing Genesys contact center solutions for 400+ companies, including Fortune 500 companies. Our flagship product, CCaaSSync offers a reliable backup infrastructure ensuring uninterrupted service even during catastrophic failures. Pointel offers Genesys Implementation Services, Genesys Adapters, and Accelerators like Configuration Management, Survey360, Automated Agent Provisioning, Test and Monitoring Solutions, and Reporting Tool.

Section iconCompany Overview

Headquarters
1941 Oak Tree Road, Suite 104
Phone number
SIC Code
7379 - Computer Related Services, Not Elsewhere Classified
NAICS Code
5415 - Computer Systems Design and Related Services
Founded
1999
Employees
51-200

Section iconFunding & Financials

  • $25M$50M

    Pointel's revenue is estimated to be in the range of $25M$50M

Section iconFunding & Financials

  • $25M$50M

    Pointel's revenue is estimated to be in the range of $25M$50M

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