Premiere Response
Consumer ServicesNew Jersey, United States51-200 Employees
Premiere Response provides omnichannel contact center services that align customer interactions with a client's brand promise. The company serves customers of globally trusted brands and designs experiences intended to drive loyalty, lifetime value, and brand affinity. In March 2020 it moved to a fully remote workforce for health and safety while continuing to serve clients and maintain a collaborative culture. A six-location North American footprint, with partnerships in Europe and nearshore regions, gives the company a global reach and positioning in crisis and issues management. Based in North Bergen, New Jersey, the firm is a mid-sized player in the consumer services industry with more than 30 years of experience serving brands across sectors such as retail, pharmaceuticals, and consumer products. In February 2022, Premiere Response announced a partnership with Zappix, underscoring its ongoing collaboration with technology partners.