Strong Customer Focus Qualfon specializes in comprehensive customer experience support with a person-centric approach, making it an ideal partner for businesses aiming to enhance customer engagement and loyalty through tailored, empathetic solutions.

Recent Expansion The acquisition of Rainbow Graphics' assets indicates active growth and expansion into print and digital services, presenting opportunities to offer integrated solutions for clients seeking diversified outsourcing capabilities.

Technology-Enabled Strategies Utilizing advanced tech stacks including Oracle Cloud, Microsoft Azure, and AI-enabled CXM strategies positions Qualfon as a modern provider, which appeals to companies seeking innovative, scalable customer service solutions.

Strong Market Position With over 10,000 employees and a revenue range of 250 to 500 million dollars, Qualfon is established as a significant player in the outsourcing industry, making it a viable partner for large organizations needing complex, scalable BPO services.

Recognition & Leadership Consistent recognition as a Great Place to Work and strategic leadership hires such as a new CMO and SVPs demonstrate company stability and forward-looking growth, which can reassure potential clients of its reliability and future expansion.