Insights

Loyalty Partnerships Rakuten's ongoing loyalty and promotional collaborations, including recent Bilt Rewards discussions and Thai product promotion initiatives, demonstrate a strong appetite for co-branded campaigns. This presents an opportunity to offer white-label loyalty platforms, cross-border affiliate marketing programs, and integrated promotional campaigns for merchants across Rakuten's e-commerce, fintech, and content ecosystems.

Telco Modernization Rakuten Symphony's work with Grameenphone on open RAN signals momentum in telecom modernization and 5G readiness in emerging markets. This creates a sales opening for carrier-grade network software, AI-powered network optimization, and systems integration services to operators pursuing modernization and next-generation services.

AI & Data With AI initiatives at Rakuten Optimism and a tech stack that includes Fivetran, Matillion, and Gensim, there is a clear opportunity to offer AI-powered personalization, predictive analytics, and data integration and observability services to advertisers, merchants, and content partners.

Content Monetization Rakuten Viki and the broader digital content strategy open doors for ad tech, audience analytics, and monetization enhancements across global audiences. Propose partnerships around video monetization, rights management, and distribution optimization for media partners and content creators.

Merchant Enablement Rakuten operates a large e-commerce and fintech ecosystem with extensive merchant onboarding and customer support needs. There is value in offering end-to-end merchant enablement platforms, payments and fraud tooling, multi-market compliance, and data-driven seller insights to improve conversions and customer lifetime value.

Rakuten Tech Stack

Rakuten uses 8 technology products and services including Gensim, Fivetran, Jamf, and more. Explore Rakuten's tech stack below.

  • Gensim
    Advanced Analytics And Data Science
  • Fivetran
    Data Management
  • Jamf
    Enterprise Mobility Management
  • Zendesk Support
    Help Desk Software
  • Mavrck
    Influencer Marketing Software
  • Nagios
    IT Infrastructure & Operations Management
  • Frederick
    Marketing Automation
  • Matillion
    Tag Management

Media & News

Rakuten's Email Address Formats

Rakuten uses at least 2 format(s):
Rakuten Email FormatsExamplePercentage
First.Last@rakuten.comJohn.Doe@rakuten.com
90%
F.Last@rakuten.comJ.Doe@rakuten.com
8%
First.L@rakuten.comJohn.D@rakuten.com
1%
Last.First@rakuten.comDoe.John@rakuten.com
1%
FirstLast@global.rakuten.comJohnDoe@global.rakuten.com
100%

Frequently Asked Questions

Where is Rakuten's headquarters located?

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Rakuten's main headquarters is located at Tamagawa, Tokio 158-0094 Japan. The company has employees across 6 continents, including AsiaNorth AmericaEurope.

What is Rakuten's stock symbol?

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Rakuten is a publicly traded company; the company's stock symbol is 5838.T.

What is Rakuten's official website and social media links?

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Rakuten's official website is global.rakuten.com and has social profiles on LinkedInCrunchbase.

What is Rakuten's SIC code NAICS code?

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Rakuten's SIC code is 5961 - Catalog and Mail-Order Houses NAICS code is 5112 - Software Publishers.

How many employees does Rakuten have currently?

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As of May 2026, Rakuten has approximately 11K employees across 6 continents, including AsiaNorth AmericaEurope. Key team members include Ceo Strategy Office: A. I.Ceo Strategy Office Strategic Business Developer: M. K.Ceo & Founder: K. F.. Explore Rakuten's employee directory with LeadIQ.

What industry does Rakuten belong to?

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Rakuten operates in the Software Development industry.

What technology does Rakuten use?

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Rakuten's tech stack includes GensimFivetranJamfZendesk SupportMavrckNagiosFrederickMatillion.

What is Rakuten's email format?

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Rakuten's email format typically follows the pattern of First.Last@rakuten.com. Find more Rakuten email formats with LeadIQ.

When was Rakuten founded?

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Rakuten was founded in 1997.

Rakuten

Software DevelopmentTokio, Japan10001+ Employees

Rakuten Group, Inc. is a Tokyo-based technology company in the software development industry with a global reach. Founded in Tokyo in 1997 as an online marketplace, it has since expanded into e-commerce, fintech, digital content, and communications services for a worldwide user base. The Rakuten Group operates in 30 countries and regions and employs more than 30,000 people. It is headquartered in Tamagawa, Tokyo, Japan, and maintains a corporate website at https://global.rakuten.com. The company’s tech stack includes a range of software tools such as Gensim, Fivetran, Jamf, Zendesk Support, Mavrck, Nagios, Frederick, and Matillion.

Section iconCompany Overview

Headquarters
Tamagawa, Tokio 158-0094 Japan
SIC Code
5961 - Catalog and Mail-Order Houses
Stock Symbol
5838.T
NAICS Code
5112 - Software Publishers
Founded
1997
Employees
10001+

Section iconFunding & Financials

  • $1B$10B

    Rakuten's revenue is estimated to be in the range of $1B$10B

Section iconFunding & Financials

  • $1B$10B

    Rakuten's revenue is estimated to be in the range of $1B$10B

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