Healthcare leadership RDI has recently appointed a Chief Clinical Officer and a Chief Technology Officer with deep domain expertise in health systems and digital health, signaling a strategic push into healthcare services and technology-enabled care delivery. This presents an opportunity to cross-sell healthcare-focused IT, digital strategy, and patient-centric solutions.

Growth and expansion with 11 locations across North America and 3,500+ problem solvers, RDI demonstrates capacity for regional deployments and scale. This supports upsell of multi-location outsourcing, contact center, IT, and market research engagements for mid-sized to Fortune 500 clients seeking nationwide or cross-border support.

Awarded experience Award wins in Learning & Development, B2B customer experience, and use of customer insight highlight strong client-facing capabilities and a mature feedback loop. Sales opportunities exist to position RDI as a strategic partner for customer experience optimization, workforce development, and data-driven market insights.

Diverse tech stack A tech ecosystem including HubSpot Analytics, MySQL, Shopify, and web technologies indicates capabilities for marketing operations support, e-commerce enablement, and data integration projects. Upsell to clients needing managed analytics, CRM optimization, or e-commerce platform support within outsourcing engagements.

Revenue potential Current revenue range of 100M to 250M and a services suite spanning contact center, IT, help desk, market research, and digital strategy suggests opportunities to bundle offerings, target mid-market to enterprise clients, and position RDI as a one-stop partner for cost-efficient, customizable outsourced solutions.