Insights

Instant Refund Value Opportunity to expand partnerships by promoting Refundid’s instant refund capability as a differentiator for retailers aiming to boost conversion rates and post-purchase trust, especially for mid-market e-commerce players in Australia, USA, and New Zealand.

Data Driven Retention Leverage Refundid’s analytics to upsell services around returns optimization, shrinkage reduction, and customer lifecycle insights to multi-brand retailers seeking to lower return-related costs and improve loyalty.

Retailer Trust Boost Position Refundid as a trust badge for retailers’ storefronts, appealing to retailers with policy transparency needs by highlighting how a trusted returns experience reduces cart abandonment and CS inquiries.

Scalable Tech Stack Target e-commerce platforms and agencies using Shopify, WooCommerce, Salesforce, and AWS who can integrate Refundid into existing tech stacks, offering a frictionless deployment and quick ROI.

Growth Funding Momentum Capitalize on the company’s recent seed funding and growth trajectory to pursue strategic customers and co-sell opportunities with partners like Between the Flags, emphasizing rapid time-to-value and scale benefits.

Similar companies to Refundid

Refundid Tech Stack

Refundid uses 8 technology products and services including HubSpot Analytics, Amazon Web Services, Salesforce, and more. Explore Refundid's tech stack below.

Refundid's Email Address Formats

Refundid uses at least 2 email formats:
Refundid Email FormatsExamplePercentage
First@refundid.comJohn@refundid.com
96%
First.Last@refundid.comJohn.Doe@refundid.com
4%

Frequently Asked Questions

What is Refundid's official website and social media links?

Minus sign iconPlus sign icon
Refundid's official website is refundid.com and has social profiles on LinkedIn and Crunchbase.

How much revenue does Refundid generate?

Minus sign iconPlus sign icon
As of October 2026, Refundid's annual revenue is estimated to be $1M - $10M.

What is Refundid's NAICS code?

Minus sign iconPlus sign icon
Refundid's NAICS code is 5112 - Software Publishers.

How many employees does Refundid have currently?

Minus sign iconPlus sign icon
As of October 2026, Refundid has approximately 19 employees across 5 continents, including Oceania, Europe and North America. Key team members include Head Of Commercial: M. T., Co-Founder & Chief Product Officer: J. A. and Co-Founder & Cto: I. K. Explore Refundid's employee directory with LeadIQ.

What industry does Refundid belong to?

Minus sign iconPlus sign icon
Refundid operates in the Software Development industry.

What technology does Refundid use?

Minus sign iconPlus sign icon
Refundid's tech stack includes HubSpot Analytics, Amazon Web Services, Salesforce, Shopify, WooCommerce, Google Workspace, Google Cloud and Piwik PRO Core.

What is Refundid's email format?

Minus sign iconPlus sign icon
Refundid's email format typically follows the pattern of First@refundid.com. Find more Refundid email formats with LeadIQ.

How much funding has Refundid raised to date?

Minus sign iconPlus sign icon
As of October 2026, Refundid has raised $26M in funding. The last funding round occurred on Jul 18, 2022 for $12M.
Refundid logo

Refundid

Software DevelopmentNew South Wales, Australia11-50 Employees

Refundid is a mid-sized software development company based in Sydney, New South Wales, that provides returns management solutions for retailers. Its platform offers multiple return options, including an instant refund that is initiated within seconds of a return being lodged online, with no risk to the retailer. The service is used by more than 200 retailers across Australia, the USA, and New Zealand, including brands such as Country Road Group, Adore Beauty, Princess Polly, PE Nation, DISSH, and Culture Kings. 

By combining data and analytics with automation and customer visibility, Refundid helps retailers reduce return rates, lower customer service inquiries, and streamline warehousing processes. The company notes that more than 76% of shoppers review returns policies before purchasing, underscoring the role of post-purchase experiences in online retail, and it has pursued partnerships such as a 2021 collaboration with Between The Flags to offer instant refunds.

Section iconCompany Overview

NAICS Code
5112 - Software Publishers
Employees
11-50

Section iconFunding & Financials

  • $26M

    Refundid has raised a total of $26M of funding over 3 rounds. Their latest funding round was raised on Jul 18, 2022 in the amount of $12M as a Seed.

  • $1M - $10M

    Refundid's revenue is estimated to be in the range of $1M - $10M

Ready to create more pipeline?

Get a demo and discover why thousands of SDR and Sales teams trust
LeadIQ to help them build pipeline confidently.

© LeadIQ, Inc. All rights reserved.