Insights

Expanding Retail Partnerships Refundid has established strategic partnerships with over 200 retailers across Australia, USA, and New Zealand, including prominent brands such as Country Road Group and Princess Polly, indicating a strong foothold in multiple markets and a broad customer base for cross-selling additional SaaS solutions.

Innovative Refund Technology The company's unique instant refund feature, which processes refunds within seconds, offers a competitive advantage that can be leveraged to differentiate your product offerings and attract online retailers seeking seamless customer refund experiences.

Data-Driven Growth Focus With a focus on analytics and return rate reduction, Refundid presents a valuable opportunity to sell advanced data tools, integrations, or consultancy services aimed at helping online retailers improve customer retention and operational efficiencies.

Recent Investment & Growth Having secured $12 million in seed funding and hired e-commerce veteran Paul Greenberg, Refundid is positioned for scaling and innovation, making it an ideal partner for investors or technology providers looking to enhance their market footprint.

Market Validation & Trust Over 76% of online shoppers consult return policies before purchasing, and Refundid's role as a trust badge enhances customer confidence, which opens sales opportunities for complementary customer experience and trust-building solutions targeted at e-commerce platforms.

Refundid Tech Stack

Refundid uses 8 technology products and services including Linkedin Insight Tag, jsDelivr, Google Fonts API, and more. Explore Refundid's tech stack below.

  • Linkedin Insight Tag
    Analytics
  • jsDelivr
    Content Delivery Network
  • Google Fonts API
    Font Scripts
  • Highlight.js
    Javascript Libraries
  • Amazon ALB
    Load Balancers
  • Refundid
    Logistics
  • HubSpot
    Marketing Automation
  • Facebook
    Widgets

Refundid's Email Address Formats

Refundid uses at least 1 format(s):
Refundid Email FormatsExamplePercentage
First@refundid.comJohn@refundid.com
48%
First.Last@refundid.comJohn.Doe@refundid.com
2%
First@refundid.comJohn@refundid.com
48%
First.Last@refundid.comJohn.Doe@refundid.com
2%

Frequently Asked Questions

Where is Refundid's headquarters located?

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Refundid's main headquarters is located at Sydney, New South Wales Australia. The company has employees across 5 continents, including OceaniaEuropeNorth America.

What is Refundid's official website and social media links?

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Refundid's official website is refundid.com and has social profiles on LinkedInCrunchbase.

What is Refundid's NAICS code?

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Refundid's NAICS code is 5112 - Software Publishers.

How many employees does Refundid have currently?

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As of February 2026, Refundid has approximately 18 employees across 5 continents, including OceaniaEuropeNorth America. Key team members include Head Of Commercial: M. T.Co-Founder & Ceo: B. K.Co-Founder & Cpo: J. A.. Explore Refundid's employee directory with LeadIQ.

What industry does Refundid belong to?

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Refundid operates in the Software Development industry.

What technology does Refundid use?

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Refundid's tech stack includes Linkedin Insight TagjsDelivrGoogle Fonts APIHighlight.jsAmazon ALBRefundidHubSpotFacebook.

What is Refundid's email format?

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Refundid's email format typically follows the pattern of First@refundid.com. Find more Refundid email formats with LeadIQ.

How much funding has Refundid raised to date?

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As of February 2026, Refundid has raised $12M in funding. The last funding round occurred on Jul 18, 2022 for $12M.

Refundid

Software DevelopmentNew South Wales, Australia11-50 Employees

Now partnered with over 200+ retailers across Australia, USA, and New Zealand, including brands such as Country Road Group, Adore Beauty, Princess Polly, PE Nation, DISSH, and Culture Kings. Refundid helps these retailers service their customers by giving them a range of return options. This includes the revolutionary instant refund, where Refundid fronts their refund within seconds of lodging their return online, at no risk to the retailer – It’s a win-win!

For retailers, first and foremost, Refundid provides data and analytics to help reduce return rates. We have shifted what was once considered the 'necessary evil' into a strategy that helps retain more customers and acquire new ones. By providing automation and visibility to their customers, retailers can reduce their customer service inquiries and create efficiencies across warehousing teams. We are turning a pain point into an opportunity to create incremental value.

With over 76% of customers looking at a returns policy before purchasing, Refundid has become a trust badge for customers, giving them the confidence to shop online, knowing that their post-purchase experience will be stress-free.

Section iconCompany Overview

Headquarters
Sydney, New South Wales Australia
NAICS Code
5112 - Software Publishers
Employees
11-50

Section iconFunding & Financials

  • $12M

    Refundid has raised a total of $12M of funding over 2 rounds. Their latest funding round was raised on Jul 18, 2022 in the amount of $12M.

  • $1M$10M

    Refundid's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $12M

    Refundid has raised a total of $12M of funding over 2 rounds. Their latest funding round was raised on Jul 18, 2022 in the amount of $12M.

  • $1M$10M

    Refundid's revenue is estimated to be in the range of $1M$10M

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