Insights

Strategic Partnerships Refundid has established partnerships with over 200 retailers across Australia, the US, and New Zealand, demonstrating strong channel potential and credibility. This network suggests a ready-to-engage base for cross-sell of enhanced return experiences and analytics services.

Instant Refund Value The instant refund capability offers a unique selling point that reduces post-purchase friction for customers and lowers retailer customer service load. This can be positioned to retailers as a differentiator in competitive markets and a lever to increase conversion and loyalty.

Analytics Upsell Refundid provides data and analytics to help retailers reduce return rates and optimize warehousing. There is an opportunity to upsell deeper analytics, tailored insights, and automation workflows to optimize supply chain efficiency and customer retention for larger retailers.

Trust & Policy With a shift in consumer behavior where a majority check returns policies, Refundid can market itself as a trust badge that improves post-purchase confidence. This positions sales conversations around risk reduction and conversion protection during checkout.

Growth & Funding Signals Recent seed funding and notable hires/investors, including industry veterans, indicate a growth trajectory and credibility with enterprise retailers. This can be leveraged to target mid-to-large retailers seeking scalable refund and returns optimization solutions.

Similar companies to Refundid

Refundid Tech Stack

Refundid uses 8 technology products and services including HubSpot Analytics, Amazon Web Services, Salesforce, and more. Explore Refundid's tech stack below.

Refundid's Email Address Formats

Refundid uses at least 2 email formats:
Refundid Email FormatsExamplePercentage
First@refundid.comJohn@refundid.com
96%
First.Last@refundid.comJohn.Doe@refundid.com
4%

Frequently Asked Questions

What is Refundid's official website and social media links?

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Refundid's official website is refundid.com and has social profiles on LinkedIn and Crunchbase.

How much revenue does Refundid generate?

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As of August 2026, Refundid's annual revenue is estimated to be $1M - $10M.

What is Refundid's NAICS code?

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Refundid's NAICS code is 5112 - Software Publishers.

How many employees does Refundid have currently?

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As of August 2026, Refundid has approximately 19 employees across 5 continents, including Oceania, Europe and North America. Key team members include Head Of Commercial: M. T., Co-Founder & Chief Product Officer: J. A. and Co-Founder & Cto: I. K. Explore Refundid's employee directory with LeadIQ.

What industry does Refundid belong to?

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Refundid operates in the Software Development industry.

What technology does Refundid use?

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Refundid's tech stack includes HubSpot Analytics, Amazon Web Services, Salesforce, Shopify, WooCommerce, Google Workspace, Google Cloud and Piwik PRO Core.

What is Refundid's email format?

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Refundid's email format typically follows the pattern of First@refundid.com. Find more Refundid email formats with LeadIQ.

How much funding has Refundid raised to date?

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As of August 2026, Refundid has raised $26M in funding. The last funding round occurred on Jul 18, 2022 for $12M.
Refundid logo

Refundid

Software DevelopmentNew South Wales, Australia11-50 Employees

Refundid is a mid-sized software development company based in Sydney, New South Wales, that provides returns management solutions for retailers. Its platform offers multiple return options, including an instant refund that is initiated within seconds of a return being lodged online, with no risk to the retailer. The service is used by more than 200 retailers across Australia, the USA, and New Zealand, including brands such as Country Road Group, Adore Beauty, Princess Polly, PE Nation, DISSH, and Culture Kings. 

By combining data and analytics with automation and customer visibility, Refundid helps retailers reduce return rates, lower customer service inquiries, and streamline warehousing processes. The company notes that more than 76% of shoppers review returns policies before purchasing, underscoring the role of post-purchase experiences in online retail, and it has pursued partnerships such as a 2021 collaboration with Between The Flags to offer instant refunds.

Section iconCompany Overview

NAICS Code
5112 - Software Publishers
Employees
11-50

Section iconFunding & Financials

  • $26M

    Refundid has raised a total of $26M of funding over 3 rounds. Their latest funding round was raised on Jul 18, 2022 in the amount of $12M as a Seed.

  • $1M - $10M

    Refundid's revenue is estimated to be in the range of $1M - $10M

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