Insights

Expanding Retail Partnerships Refundid has established partnerships with over 200 retail brands across Australia, USA, and New Zealand, indicating a strong market presence and a proven track record of delivering value in diverse geographic regions, which presents opportunities for expanding into new markets or deepening existing relationships.

Innovative Refund Solutions The company's revolutionary instant refund service enhances customer satisfaction and trust, presenting a compelling upsell to online retailers seeking to improve their post-purchase experience and drive customer loyalty.

Data-Driven Retention Refundid leverages analytics to reduce return rates and improve customer retention, offering an attractive proposition for e-commerce platforms looking to optimize their customer lifecycle and increase profitability through smarter return management.

Growth Funding & Support With a recent $12 million seed funding round and an advisory board featuring influential industry veterans, Refundid has the financial backing and strategic guidance to accelerate product development and expand sales efforts within the retail technology sector.

Market Differentiation The company’s focus on turning returns into a strategic advantage distinguishes it from competitors, making it an ideal partner for online retailers aiming to stand out by offering superior returns policies and increasing consumer confidence in their brand.

Refundid Tech Stack

Refundid uses 8 technology products and services including Linkedin Insight Tag, jsDelivr, Google Fonts API, and more. Explore Refundid's tech stack below.

  • Linkedin Insight Tag
    Analytics
  • jsDelivr
    Content Delivery Network
  • Google Fonts API
    Font Scripts
  • Highlight.js
    Javascript Libraries
  • Amazon ALB
    Load Balancers
  • Refundid
    Logistics
  • HubSpot
    Marketing Automation
  • Facebook
    Widgets

Refundid's Email Address Formats

Refundid uses at least 1 format(s):
Refundid Email FormatsExamplePercentage
First@refundid.comJohn@refundid.com
95%
First.Last@refundid.comJohn.Doe@refundid.com
5%

Frequently Asked Questions

Where is Refundid's headquarters located?

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Refundid's main headquarters is located at Sydney, New South Wales Australia. The company has employees across 5 continents, including OceaniaEuropeNorth America.

What is Refundid's official website and social media links?

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Refundid's official website is refundid.com and has social profiles on LinkedInCrunchbase.

What is Refundid's NAICS code?

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Refundid's NAICS code is 5112 - Software Publishers.

How many employees does Refundid have currently?

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As of April 2026, Refundid has approximately 18 employees across 5 continents, including OceaniaEuropeNorth America. Key team members include Head Of Commercial: M. T.Co-Founder & Ceo: B. K.Co-Founder & Cpo: J. A.. Explore Refundid's employee directory with LeadIQ.

What industry does Refundid belong to?

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Refundid operates in the Software Development industry.

What technology does Refundid use?

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Refundid's tech stack includes Linkedin Insight TagjsDelivrGoogle Fonts APIHighlight.jsAmazon ALBRefundidHubSpotFacebook.

What is Refundid's email format?

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Refundid's email format typically follows the pattern of First@refundid.com. Find more Refundid email formats with LeadIQ.

How much funding has Refundid raised to date?

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As of April 2026, Refundid has raised $12M in funding. The last funding round occurred on Jul 18, 2022 for $12M.

Refundid

Software DevelopmentNew South Wales, Australia11-50 Employees

Now partnered with over 200+ retailers across Australia, USA, and New Zealand, including brands such as Country Road Group, Adore Beauty, Princess Polly, PE Nation, DISSH, and Culture Kings. Refundid helps these retailers service their customers by giving them a range of return options. This includes the revolutionary instant refund, where Refundid fronts their refund within seconds of lodging their return online, at no risk to the retailer – It’s a win-win!

For retailers, first and foremost, Refundid provides data and analytics to help reduce return rates. We have shifted what was once considered the 'necessary evil' into a strategy that helps retain more customers and acquire new ones. By providing automation and visibility to their customers, retailers can reduce their customer service inquiries and create efficiencies across warehousing teams. We are turning a pain point into an opportunity to create incremental value.

With over 76% of customers looking at a returns policy before purchasing, Refundid has become a trust badge for customers, giving them the confidence to shop online, knowing that their post-purchase experience will be stress-free.

Section iconCompany Overview

Headquarters
Sydney, New South Wales Australia
NAICS Code
5112 - Software Publishers
Employees
11-50

Section iconFunding & Financials

  • $12M

    Refundid has raised a total of $12M of funding over 2 rounds. Their latest funding round was raised on Jul 18, 2022 in the amount of $12M.

  • $1M$10M

    Refundid's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $12M

    Refundid has raised a total of $12M of funding over 2 rounds. Their latest funding round was raised on Jul 18, 2022 in the amount of $12M.

  • $1M$10M

    Refundid's revenue is estimated to be in the range of $1M$10M

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