What departments does Research Metrics have?

Research Metrics has employees across 8 departments including Finance, Marketing, Engineering, Product Management, Operations.

What is the largest department at Research Metrics?

The largest department at Research Metrics is Engineering with 11 employees.

Where are Research Metrics employees located globally?

Research Metrics has employees across 3 continents and 4 countries including Pakistan, Bulgaria, Portugal, United States Of America.

How has Research Metrics's team size changed over time?

Research Metrics's team has grown from approximately 64 to 65 employees based on available data.

Research Metrics Employee Directory

IT Services and IT ConsultingOhio, United States51-200 Employees

Research Metrics is an IT services and consulting firm founded in 2004 and based in Sylvania, Ohio. It develops software that enables mystery shopping and data collection, with a core platform designed to assess customer interactions. Over the years, the company has broadened its offerings to include tools for measuring customer satisfaction, supporting marketing research, conducting internal audits, and other data collection methods. The software is used globally, and the provider maintains offices in the United States and Europe to serve its international customer base.

As a mid-sized provider within its sector, Research Metrics operates within the IT services and consulting landscape, focusing on delivering data-driven insights to help organizations evaluate and improve their processes from the customer’s perspective. The company has expanded beyond its original focus on mystery shopping to bring additional products to market, reflecting its growth and diversification in data collection and analytics.

Research Metrics Global Highlights

Europe
45

Bulgaria
44
Portugal
1

North America
24

United States Of America
24

Asia
4

Pakistan
4

Research Metrics's Leadership

E. T.
Co-Founder
Mobile Phone
Email
R. B.
Interim President
Mobile Phone
Email
D. Y.
Finance Manager
Mobile Phone
Email
D. N.
Marketing Manager
Mobile Phone
Email
D. M.
Manager Software Development
Mobile Phone
Email
B. K.
Product Owner
Mobile Phone
Email
R. S.
Scheduling Manager
Mobile Phone
Email
E. P.
Senior Business Services Specialist
Mobile Phone
Email

Research Metrics Employee Metrics

100%

50%

0%

2026

2025

Information Technology
Product Management
Accounting
Business
Community & Social Services
Other
Engineering
Research

Contact profiles from Research Metrics

Name

Title

Contact

Location

Last Update

S. H.
Leader Developer
Mobile Phone
Email
Bulgaria
Aug 29, 2026
S. S.
Lead Software Developer
Mobile Phone
Email
Bulgaria
Nov 05, 2025
C. C. D. O.
Cx Strategy Ambassador
Mobile Phone
Email
Portugal, Lisbon
Jun 25, 2026
R. D.
Business Specialist
Mobile Phone
Email
Bulgaria
May 30, 2025
D. M.
Business Services Specialist
Mobile Phone
Email
Bulgaria
Sep 17, 2026
H. F.
Business Services Specialist
Mobile Phone
Email
Oct 23, 2024
J. E.
Technical Trainer
Mobile Phone
Email
Oct 16, 2024

Frequently Asked Questions

What is Research Metrics known for?

Research Metrics was founded in 2004 and operates in the IT Services and IT Consulting industry. You can contact Research Metrics's main corporate office by phone at

+1-419-474-****

. Explore Research Metrics's company overview page for more information.

What is Research Metrics's most common email format?

Research Metrics employees' email format typically follows the pattern of FLast@shopmetrics.com. Trying to find reliable and up-to-date employee contact data? Find more Research Metrics email formats with LeadIQ.

How many employees does Research Metrics have currently?

Research Metrics has approximately 79 employees as of August 2026. These team members are located across 3 continents, including Europe, North America and Asia.

Who are Research Metrics's key employees and leadership?

As of August 2026, Research Metrics's key employees include:

Co-Founder: E. T.
Interim President: R. B.
Finance Manager: D. Y.
Marketing Manager: D. N.
Manager Software Development: D. M.

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Research Metrics Employee Directory

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