Retail TouchPoints Employee Directory
Book and Periodical PublishingNew Jersey, United States51-200 Employees
Retail TouchPoints operates as an online publication within the book and periodical publishing industry, focusing on helping retailers optimize every customer interaction. Its content targets executives in customer-facing roles, delivering relevant insights across digital formats to support CRM strategy development and customer loyalty programs. With decades of experience in the retail sector, the company produces custom content—such as white papers, ebooks, webinars, and specialized research—and offers targeted promotions intended to generate measurable results. Based in Harrington Park, New Jersey, the organization positions itself as a resource for retailers seeking practical guidance on customer engagement and omnichannel practices. It operates as a mid-sized firm within its sector, emphasizing a blend of editorial and research-oriented services. In June 2026, Retail TouchPoints named Kate Robertson as Editor-in-Chief, marking a notable leadership development for the publication.
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