Sensée
Outsourcing and Offshoring ConsultingEngland, United Kingdom501-1000 Employees
Sensée is a mid-sized outsourcing and offshoring services provider based in London, England, founded in 2004. It emphasizes flexible work models, including home-based and hybrid arrangements, and combines a people-first approach with technology to support inclusive, high-quality customer service. As a BPO partner, Sensée aims to tailor work environments to workers’ lives while delivering reliable customer experiences. Sensée has earned industry recognition for its work, including a 2023 award at the Northern Contact Centre Awards in the Outsourced Contact Centre of the Year – Medium category. It also received an honorable mention in Gartner’s 2022 Magic Quadrant for Customer Service BPO. In January 2024, Sensée launched the Surge emergency response service to expand its offering.