What departments does Serenova have?

Serenova has employees across 9 departments including Consultant, Finance, Sales, Operations, Customer Success.

What is the largest department at Serenova?

The largest department at Serenova is Engineering with 6 employees.

Where are Serenova employees located globally?

Serenova has employees across 4 continents and 10 countries including Kenya, Nigeria, India, Pakistan, United Kingdom Of Great Britain And Northern Ireland.

How has Serenova's team size changed over time?

Serenova's team has decreased from approximately 543 to 183 employees based on available data.

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Serenova Employee Directory

Software DevelopmentTexas, United States201-500 Employees

Serenova, based in Austin, Texas, develops software for cloud-based contact center technology and workforce optimization. Its CCaaS offerings and optimization solutions support efficient contact center operations and agent performance. In 2020, Serenova joined Lifesize, expanding the combined company's portfolio to include cloud-based unified communications, including UCaaS and CCaaS.

The company has pursued initiatives such as the CxEngage Rapid Response program to assist contact centers with rapid deployment. Its activities place it in the software development industry, operating at the intersection of customer experience, communications, and workforce management.

Serenova Global Highlights

North America
420

United States Of America
413
Canada
4
El Salvador
3

Asia
3

India
2
Pakistan
1

Europe
3

United Kingdom Of Great Britain And Northern Ireland
1
Slovenia
1
Netherlands
1

Africa
2

Kenya
1
Nigeria
1

Serenova's Leadership

E. M.
Chief Financial Officer
Mobile Phone
Email
P. C.
Vice President , Sales
Mobile Phone
Email
L. Y.
Founder And Principal Consultant
Mobile Phone
Email
S. W.
Cost Svp
Mobile Phone
Email
L. H.
Director, Business Operations And Services
Mobile Phone
Email
J. B.
Principal Technical Account Manager
Mobile Phone
Email
K. S.
Sr. Project Manager. Implementation Of Ccaas Solutions
Mobile Phone
Email
L. W.
Account Manager
Mobile Phone
Email

Serenova Employee Metrics

100%

50%

2026

2025

Sales
Customer Success
Engineering
Consultant
Information Technology
Other
Analytics
Accounting
Operations
Support
Business
Finance

Contact profiles from Serenova

Name

Title

Contact Info

Location

Last Update

L. Y.
Founder And Principal Consultant
Mobile Phone
Email
Apr 14, 2026
E. M.
Chief Financial Officer
Mobile Phone
Email
May 13, 2026
P. C.
Vice President , Sales
Mobile Phone
Email
Oct 22, 2024
S. W.
Cost Svp
Mobile Phone
Email
Oct 17, 2024
L. H.
Director, Business Operations And Services
Mobile Phone
Email
Jul 22, 2026
J. B.
Principal Technical Account Manager
Mobile Phone
Email
CanadaNew Brunswick
Oct 30, 2025
K. S.
Sr. Project Manager. Implementation Of Ccaas Solutions
Mobile Phone
Email
Aug 27, 2024
L. W.
Account Manager
Mobile Phone
Email
Oct 18, 2024
R. L.
Technical Account Manager
Mobile Phone
Email
May 02, 2024
Z. B.
Software Developer Ii
Mobile Phone
Email
CanadaNew Brunswick
Jun 26, 2026

Frequently Asked Questions

What is Serenova known for?

Serenova was founded in 2000 operates in the Software Development industry. Explore Serenova's company overview page for more information.

What is Serenova's most common email format?

Serenova employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Serenova email formats with LeadIQ.

How many employees does Serenova have currently?

Serenova has approximately 469 employees as of July 2026. These team members are located across 4 continents, including North AmericaAsiaEurope.

Who are Serenova's key employees and leadership?

As of July 2026, Serenova's key employees include:

Chief Financial Officer: E. M.
Vice President , Sales: P. C.
Founder And Principal Consultant: L. Y.
Cost Svp: S. W.
Director, Business Operations And Services: L. H.

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Serenova Employee Directory

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