Insights

Cloud Communication Expertise Serenova specializes in cloud contact center and unified communication solutions, making it a prime target for organizations seeking scalable, cloud-based customer engagement platforms.

Recent Mergers & Expansion The company's merger with Lifesize and Serenova’s acquisition by Lifesize signifies an expanding portfolio that appeals to enterprises investing in integrated UCaaS and CCaaS offerings.

Enterprise Client Base Serving notable clients like NASA, Yale University, and Shell Energy demonstrates Serenova's capability to meet the complex needs of large organizations, opening opportunities to similar high-profile entities.

Technology Stack & Innovation With cloud infrastructure tools like AWS, Kubernetes, and Docker, Serenova's focus on cutting-edge technology suggests potential for upselling advanced integrated solutions to current and prospective clients.

Market Position & Growth Operating within a competitive landscape alongside giants like Twilio and Genesys with a revenue range of up to 250M USD indicates opportunities to position Serenova's specialized offerings for organizations seeking alternative or complementary solutions in the communication space.

Serenova Tech Stack

Serenova uses 8 technology products and services including Amazon Web Services, Kubernetes, Docker, and more. Explore Serenova's tech stack below.

  • Amazon Web Services
    Cloud Hosting
  • Kubernetes
    Containerization
  • Docker
    Containerization
  • MadCap Flare
    Content Management System
  • SAML
    Identity And Access Management
  • jQuery
    Javascript Libraries
  • Puppet
    Programming Languages
  • Nginx
    Web Servers

Serenova's Email Address Formats

Serenova uses at least 1 format(s):
Serenova Email FormatsExamplePercentage
FLast@serenova.comJDoe@serenova.com
90%
FirstLast@serenova.comJohnDoe@serenova.com
5%
First.Last@serenova.comJohn.Doe@serenova.com
4%
F-Last@serenova.comJ-Doe@serenova.com
1%

Frequently Asked Questions

Where is Serenova's headquarters located?

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Serenova's main headquarters is located at 7300 Ranch Road Austin, Texas United States. The company has employees across 4 continents, including North AmericaAsiaAfrica.

What is Serenova's official website and social media links?

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Serenova's official website is serenova.com and has social profiles on LinkedIn.

What is Serenova's NAICS code?

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Serenova's NAICS code is 5112 - Software Publishers.

How many employees does Serenova have currently?

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As of June 2026, Serenova has approximately 469 employees across 4 continents, including North AmericaAsiaAfrica. Key team members include Chief Financial Officer: E. M.Chief Financial Officer: K. G.Vp Of Sales: M. B.. Explore Serenova's employee directory with LeadIQ.

What industry does Serenova belong to?

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Serenova operates in the Software Development industry.

What technology does Serenova use?

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Serenova's tech stack includes Amazon Web ServicesKubernetesDockerMadCap FlareSAMLjQueryPuppetNginx.

What is Serenova's email format?

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Serenova's email format typically follows the pattern of FLast@serenova.com. Find more Serenova email formats with LeadIQ.

When was Serenova founded?

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Serenova was founded in 2000.

Serenova

Software DevelopmentTexas, United States201-500 Employees

Serenova, based in Austin, Texas, develops software for cloud-based contact center technology and workforce optimization. Its CCaaS offerings and optimization solutions support efficient contact center operations and agent performance. In 2020, Serenova joined Lifesize, expanding the combined company's portfolio to include cloud-based unified communications, including UCaaS and CCaaS.

The company has pursued initiatives such as the CxEngage Rapid Response program to assist contact centers with rapid deployment. Its activities place it in the software development industry, operating at the intersection of customer experience, communications, and workforce management.

Section iconCompany Overview

Headquarters
7300 Ranch Road Austin, Texas United States
NAICS Code
5112 - Software Publishers
Founded
2000
Employees
201-500

Section iconFunding & Financials

  • $100M$250M

    Serenova's revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $100M$250M

    Serenova's revenue is estimated to be in the range of $100M$250M

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