Integrated Communication Solutions Serenova offers a comprehensive suite of cloud-based contact center and unified communication solutions, making it an ideal partner for organizations seeking to enhance omnichannel customer engagement and internal collaboration.

Recent Mergers Expansion The company's recent merger with Lifesize and Serenova's acquisition by Lifesize in 2020 indicates a strategic focus on expanding cloud UCaaS and CCaaS offerings, providing opportunities to upsell integrated communication services to existing clients.

Industry Recognition & Awards Receiving awards such as the 2019 CUSTOMER Magazine Contact Center Technology Award demonstrates Serenova’s industry credibility and innovative edge—valuable for positioning to prospects seeking trusted, award-winning solutions.

Target Market & Client Base With a client roster including organizations like NASA, Yale University, and Shell Energy, Serenova has proven appeal across diverse sectors, presenting sales opportunities in high-profile, enterprise-level markets that prioritize reliable, scalable communication tools.

Growth & Market Position Operating in a competitive landscape alongside firms like Twilio, Salesforce, and Genesys with revenues over $1 billion, Serenova’s mid-market positioning offers sales prospects with companies looking for powerful yet flexible contact center solutions to support digital transformation initiatives.