Mid-Sized Specialization SERVICE 800 operates with a staff size of 201-500 employees, indicating a medium-scale organization likely seeking scalable customer experience solutions and personalized insights without the extensive resource commitments of larger firms.

Customer-Centric Focus The company's core offering revolves around designing and administering customer satisfaction measurement programs, suggesting a potential opportunity to expand their services into advanced analytics, AI-driven insights, or customer journey optimization.

Growing Revenue With revenue estimates between 25 million and 50 million dollars, SERVICE 800 shows strong market presence, presenting a chance to upsell premium analytics or consulting services that enhance their existing customer experience initiatives.

Technology-Driven Approach Utilizing a robust tech stack including HubSpot Analytics, Microsoft ASP.NET, and Cloudflare Bot Management indicates an openness to innovative digital solutions, paving the way for partnerships in deployment of advanced CX technologies or automation tools.

Industry Positioning Operating in the competitive research services sector alongside large players, SERVICE 800 presents an opportunity to offer tailored solutions like competitive benchmarking, niche customer feedback tools, or specialized consulting to differentiate them further.