Service Performance Insight Employee Directory

Market ResearchTennessee, United States2-10 Employees

Service Performance Insight is a Knoxville-based market research and advisory firm that concentrates exclusively on performance within professional services. Founded in 2006, SPI Research has developed the Professional Services Maturity Model and maintains benchmark data used by organizations worldwide to improve productivity and profitability. The annual Professional Services Maturity Benchmark analyzes five pillars—Leadership, Client Relationships, Talent, Service Execution, and Finance & Operations—and stands as the longest-running study of its kind in this domain. The firm serves professional services firms and embedded services teams within SaaS companies across the US, UK, and Singapore. Its research has been cited by Harvard Business Review, Forbes, the Project Management Institute, and the European Commission, underscoring its recognized role in the field. In 2026, SPI Research announced a partnership with Cmap International to broaden its research collaboration.

Find Service Performance Insight employees' phone numbers or email addresses

Service Performance Insight Global Highlights

Location
Employees

North America
7

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  • United States Of America
    7

Asia
1

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  • Kazakhstan
    1

Europe
1

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  • United Kingdom Of Great Britain And Northern Ireland
    1

Service Performance Insight's Leadership

  • Stylized image of a person
    D. H.
    Managing Director
    Phone icon
  • Stylized image of a person
    D. H.
    Managing Director
    Phone icon
  • Stylized image of a person
    D. H.
    Managing Director
    Phone icon
  • Stylized image of a person
    V. O.
    Customer Success Manager
    Phone icon
  • Stylized image of a person
    G. K.
    Account Executive
    Phone icon
  • Stylized image of a person
    И. Д. В.
    Консультант-Продавец
    Phone icon
  • Stylized image of a person
    W. M.
    Phone icon

Service Performance Insight Employee Metrics

100%
50%
0%
2026
2025
  • Consultant
  • Accounting
  • Administrative
  • Analytics
  • Arts & Design
  • Other
  • Sales

Contact profiles from Service Performance Insight

Name
Title
Contact Info
Location
Last Update
  • Stylized image of a person
    D. H.
    Managing Director
    Phone icon
    United StatesTennessee
    Jun 02, 2026
  • Stylized image of a person
    D. H.
    Managing Director
    Phone icon
    UNITED STATES
    Apr 11, 2024
  • Stylized image of a person
    D. H.
    Managing Director
    Phone icon
    United StatesMassachusetts
    Jan 18, 2024
  • Stylized image of a person
    V. O.
    Customer Success Manager
    Phone icon
    United States
    May 08, 2026
  • Stylized image of a person
    G. K.
    Account Executive
    Phone icon
    United States
    Sep 14, 2024
  • Stylized image of a person
    И. Д. В.
    Консультант-Продавец
    Phone icon
    Kazakhstan
    Jan 22, 2026
  • Stylized image of a person
    W. M.
    Phone icon
    UNITED STATES
    Mar 08, 2023

Frequently Asked Questions

What is Service Performance Insight known for?

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Service Performance Insight was founded in 2006 operates in the Market Research industry. The company's main headquarters is located in Knoxville, Tennessee 37933 United States; you can contact the main corporate office by phone at . Explore Service Performance Insight's company overview page for more information.

What is Service Performance Insight's most common email format?

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Service Performance Insight employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Service Performance Insight email formats with LeadIQ.

How many employees does Service Performance Insight have currently?

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Service Performance Insight has approximately 5 employees as of June 2026. These team members are located across 3 continents, including North AmericaAsiaEurope.

Who are Service Performance Insight's key employees and leadership?

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As of June 2026, Service Performance Insight's key employees include:

  • Managing Director: D. H.
  • Managing Director: D. H.
  • Managing Director: D. H.
  • Customer Success Manager: V. O.
  • Account Executive: G. K.

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