Insights

Market Niche Professional services focus opportunity: SPI Research is a niche market research and advisory firm specializing in professional services performance. This suggests upsell potential for tailored benchmarking, advisory services, and executive briefings for practitioners seeking to improve leadership, client relationships, talent, service delivery, and finance operations.

Benchmark Value Longstanding benchmark program: The Professional Services Maturity Benchmark is a widely adopted, multi-pillar study. Sales opportunities exist in offering premium or custom benchmark engagements, data subscriptions, and benchmarking-led consulting to firms desiring actionable insights and competitive positioning.

Strategic Partnerships Active alliance model: Recent partnerships with Cmap International and Kantata indicate openness to ecosystem collaborations. This creates cross-sell and referral opportunities with ISVs, consulting networks, and training providers to expand SPI’s reach.

Global Reach US UK and Singapore footprint: SPI works with professional services firms and embedded services teams internationally. Potential for expansion into additional regions or industries, and for co-sponsored events, regional case studies, and localized benchmarks to drive growth.

Growth Readiness Scaling potential with small team: With 2-10 employees and revenue between one and ten million, SPI appears agile and coachable for scalable offerings such as targeted workshops, subscription-based datasets, and modular advisory packages tailored to mid-market professional services firms.

Similar companies to Service Performance Insight

Service Performance Insight Tech Stack

Service Performance Insight uses 8 technology products and services including Linkedin Insight Tag, iCIMS, WordPress, and more. Explore Service Performance Insight's tech stack below.

Service Performance Insight's Email Address Formats

Service Performance Insight uses at least 2 email formats:
Service Performance Insight Email FormatsExamplePercentage
First.Last@spiresearch.comJohn.Doe@spiresearch.com
67%
FLast@spiresearch.comJDoe@spiresearch.com
33%

Frequently Asked Questions

What is Service Performance Insight's phone number?

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You can contact Service Performance Insight's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Service Performance Insight's official website and social media links?

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Service Performance Insight's official website is spiresearch.com and has social profiles on LinkedIn.

How much revenue does Service Performance Insight generate?

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As of September 2026, Service Performance Insight's annual revenue is estimated to be $1M - $10M.

What is Service Performance Insight's SIC code and NAICS code?

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Service Performance Insight's SIC code is 7389 - Business Services, Not Elsewhere Classified and NAICS code is 54191 - Marketing Research and Public Opinion Polling.

How many employees does Service Performance Insight have currently?

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As of September 2026, Service Performance Insight has approximately 5 employees across 3 continents, including North America, Asia and Europe. Key team members include Global Director: C. B. and Консультант-Продавец: И. Д. В. Explore Service Performance Insight's employee directory with LeadIQ.

What industry does Service Performance Insight belong to?

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Service Performance Insight operates in the Market Research industry.

What technology does Service Performance Insight use?

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Service Performance Insight's tech stack includes Linkedin Insight Tag, iCIMS, WordPress, WooCommerce, Mailchimp, Microsoft 365, Brevo and Piwik PRO Core.

What is Service Performance Insight's email format?

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Service Performance Insight's email format typically follows the pattern of First.Last@spiresearch.com. Find more Service Performance Insight email formats with LeadIQ.

When was Service Performance Insight founded?

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Service Performance Insight was founded in 2006.
Service Performance Insight logo

Service Performance Insight

Market ResearchTennessee, United States2-10 Employees

Service Performance Insight is a Knoxville-based market research and advisory firm that concentrates exclusively on performance within professional services. Founded in 2006, SPI Research has developed the Professional Services Maturity Model and maintains benchmark data used by organizations worldwide to improve productivity and profitability. The annual Professional Services Maturity Benchmark analyzes five pillars—Leadership, Client Relationships, Talent, Service Execution, and Finance & Operations—and stands as the longest-running study of its kind in this domain. The firm serves professional services firms and embedded services teams within SaaS companies across the US, UK, and Singapore. Its research has been cited by Harvard Business Review, Forbes, the Project Management Institute, and the European Commission, underscoring its recognized role in the field. In 2026, SPI Research announced a partnership with Cmap International to broaden its research collaboration.

Section iconCompany Overview

Phone number
SIC Code
7389 - Business Services, Not Elsewhere Classified
NAICS Code
54191 - Marketing Research and Public Opinion Polling
Founded
2006
Employees
2-10

Section iconFunding & Financials

  • $1M - $10M

    Service Performance Insight's revenue is estimated to be in the range of $1M - $10M

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