Serviceaide, Inc
Software DevelopmentCalifornia, United States51-200 Employees
Serviceaide, Inc. is a software company based in San Jose, California that concentrates on AI-enabled governance of organizational change and policy-driven knowledge management. Its offerings aim to reduce risk, keep stakeholders aligned, speed decision-making, and ensure audit readiness by integrating change governance with contextual knowledge management. The approach focuses on preventing disruptive changes and automating routine workflows, enabling enterprises to scale and trust AI-assisted operations. Based in the San Jose area, the company serves mid-sized to larger organizations seeking enterprise-grade change governance and knowledge management delivered through AI-enabled platforms. Its product lineage includes initiatives like Luma, an AI-powered virtual agent designed to extend generative AI capabilities within IT and business service management, along with related mobile access. In June 2025, reports described a data breach linked to Serviceaide that exposed limited patient information at a Catholic Health partner.
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