What departments does SilverCloud have?

SilverCloud has employees across 4 departments including Sales, Marketing, Engineering, Analytics.

What is the largest department at SilverCloud?

The largest department at SilverCloud is Marketing with 2 employees.

Where are SilverCloud employees located globally?

SilverCloud has employees across 2 continents and 2 countries including India, United States Of America.

How has SilverCloud's team size changed over time?

SilverCloud's team has remained stable from approximately 7 to 7 employees based on available data.

SilverCloud Employee Directory

BankingNew Hampshire, United States51-200 Employees

Based in Portsmouth, New Hampshire, SilverCloud serves the banking sector with a platform designed to manage the information banks and credit unions use to support members. The solution automates the creation, organization, and delivery of knowledge to support service operations, and is used by more than 200 financial institutions.

The company focuses on banks and credit unions seeking to reduce support costs while improving customer experience through more consistent, self-service and agent-assisted interactions. It operates within the financial services technology space by emphasizing knowledge management and automated support tailored to the industry. In January 2021, TimeTrade Systems acquired SilverCloud, and the business was subsequently rebranded as Engageware.

SilverCloud Global Highlights

North America
23

United States Of America
23

Asia
1

India
1

SilverCloud's Leadership

T. O.
Head Of Marketing
Mobile Phone
Email
M. S.
Strategic Account Executive And Vice President
Mobile Phone
Email
C. E.
Manager Client Services
Mobile Phone
Email
J. M.
Senior Client Services Engineer- Enterprise
Mobile Phone
Email
J. A.
Knowledge Management Analyst
Mobile Phone
Email
M. S.
Software Developer
Mobile Phone
Email
O. R.
Digital Marketing Specialist
Mobile Phone
Email
P. L.
Content Specialist
Mobile Phone
Email

SilverCloud Employee Metrics

100%

50%

0%

2026

2025

Business Development
Business
Sales
Other

Contact profiles from SilverCloud

Name

Title

Contact

Location

Last Update

M. S.
Strategic Account Executive And Vice President
Mobile Phone
Email
Oct 23, 2024
T. O.
Head Of Marketing
Mobile Phone
Email
Oct 16, 2024
C. E.
Manager Client Services
Mobile Phone
Email
Oct 16, 2024
J. M.
Senior Client Services Engineer- Enterprise
Mobile Phone
Email
Oct 23, 2024
J. A.
Knowledge Management Analyst
Mobile Phone
Email
Oct 23, 2024
M. S.
Software Developer
Mobile Phone
Email
Oct 16, 2024
O. R.
Digital Marketing Specialist
Mobile Phone
Email
Jul 14, 2026
P. L.
Content Specialist
Mobile Phone
Email
Oct 17, 2024

Frequently Asked Questions

What is SilverCloud known for?

SilverCloud was founded in 2005 and operates in the Banking industry. You can contact SilverCloud's main corporate office by phone at

+1-603-766-****

. Explore SilverCloud's company overview page for more information.

What is SilverCloud's most common email format?

SilverCloud employees' email format typically follows the pattern of FLast@silvercloudinc.com. Trying to find reliable and up-to-date employee contact data? Find more SilverCloud email formats with LeadIQ.

How many employees does SilverCloud have currently?

SilverCloud has approximately 51 employees as of July 2026. These team members are located across 2 continents, including North America and Asia.

Who are SilverCloud's key employees and leadership?

As of July 2026, SilverCloud's key employees include:

Head Of Marketing: T. O.
Strategic Account Executive And Vice President: M. S.
Manager Client Services: C. E.
Senior Client Services Engineer- Enterprise: J. M.
Knowledge Management Analyst: J. A.

Looking for contact data? Unlock accurate emails and phone numbers for your ideal prospects with LeadIQ.

Everything for prospecting,
in one platform.

What you can expect from LeadIQ:

B2B data verified in real-time
Sync data to your CRM, & add it to an outreach sequence in one click
Integrations with your tech stack for optimal efficiency
A patented AI cold email generator
Account & contact-level job change tracking

SilverCloud Employee Directory

Find SilverCloud employees' phone numbers or email addresses

Name search is limited — try advanced search instead