Insights

Legal market focus Smith.ai’s strong track record with lawyers and legal professionals, backed by recent leadership change and a focus on legal intake, presents a clear opportunity to deepen engagements with law firms of varying sizes seeking front-office efficiency and higher conversion rates.

Growth and leadership Appointing a new CEO in 2026 signals strategic growth initiatives and potential scaling in client acquisitions, product expansion, and enterprise partnerships—a cue to tailor outreach around growth capital, larger deals, and strategic initiatives.

AI plus human blend Recent launch of Quality Studio and positioning against DIY AI competitors highlights a value proposition in benchmarking, reliability, and continuous improvement of AI reception, offering upsell opportunities to clients needing formal QA, reliability, and customization.

integrations leverage Over 7,000 integrations including ServiceTitan, Housecall Pro, HubSpot, Salesforce and Zapier indicate strong compatibility with existing workflows; target teams already using these tools with bundled services and bundled pricing to lock in multi-tool ecosystems.

ROI validated Case study showing Chestnut Hill Legal achieving a ~50% lift in lead-to-client conversion provides a compelling ROI narrative; leverage this success to accelerate expansions within similar mid-market and small-firm segments seeking measurable performance gains.

Smith.ai Tech Stack

Smith.ai uses 8 technology products and services including Twitter Ads, Amplitude, Power BI, and more. Explore Smith.ai's tech stack below.

Smith.ai Email Formats	Example	Percentage
First@smith.ai	John@smith.ai	59%
First.Last@smith.ai	John.Doe@smith.ai	38%
Last@smith.ai	Doe@smith.ai	2%
FLast@smith.ai	JDoe@smith.ai	1%

Smith.ai Email Formats

Example

Percentage

First@smith.ai

John@smith.ai

59%

First.Last@smith.ai

John.Doe@smith.ai

38%

Last@smith.ai

Doe@smith.ai

FLast@smith.ai

JDoe@smith.ai

Frequently Asked Questions

What is Smith.ai's official website and social media links?

Smith.ai's official website is smith.ai and has social profiles on LinkedIn and Crunchbase.

How much revenue does Smith.ai generate?

As of October 2026, Smith.ai's annual revenue is estimated to be $100M - $250M.

What is Smith.ai's NAICS code?

Smith.ai's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Smith.ai have currently?

As of October 2026, Smith.ai has approximately 344 employees across 3 continents, including North America, Europe and Asia. Key team members include Chief Customer & People Officer At Smith.Ai | Scaling Businesses, Customer Growth & Teams: D. P., Senior Director Of Marketing: N. R. and Qa Manager: A. P. M. Explore Smith.ai's employee directory with LeadIQ.

What industry does Smith.ai belong to?

Smith.ai operates in the IT Services and IT Consulting industry.

What technology does Smith.ai use?

Smith.ai's tech stack includes Twitter Ads, Amplitude, Power BI, Tableau, Figma, Google Workspace, Freshworks Freshdesk and ActiveCampaign.

What is Smith.ai's email format?

Smith.ai's email format typically follows the pattern of First@smith.ai. Find more Smith.ai email formats with LeadIQ.

How much funding has Smith.ai raised to date?

As of October 2026, Smith.ai has raised $7M in funding. The last funding round occurred on Jul 26, 2019 for $7M.

When was Smith.ai founded?

Smith.ai was founded in 2015.

Smith.ai

Q: What is Smith.ai's official website and social media links?

Smith.ai's official website is smith.ai. Smith.ai has social profiles on LinkedIn.

Q: How many employees does Smith.ai have currently?

Smith.ai has approximately 344 employees.

Q: What technology does Smith.ai use?

Smith.ai's tech stack includes jsDelivr, Section.io, HubSpot, JSON-LD, Hotjar.

Q: What is Smith.ai's NAICS code?

Smith.ai's NAICS code is 5415 (Computer Systems Design and Related Services).

IT Services and IT ConsultingCalifornia, United States201-500 Employees

Smith.ai is an IT services and IT consulting company based in Los Altos, California, operating from a PO Box address (PO Box 1296, Los Altos, CA 94023). The company employs 201 to 500 people. Founded by a team with backgrounds at Google, Apple, and Intuit, Smith.ai provides virtual receptionist services that handle calls, web chats, and texts, book appointments, qualify leads, manage new customer intake, answer questions, and make outbound calls. Since 2015, the company has answered more than one million calls and chats for lawyers, consultants, agencies, contractors, and other small businesses and independent professionals. Its technology stack includes Bing Ads, TikTok Pixel, ChurnZero, LottieFiles, Mautic, Google Chromebook, PartnerStack, and MEDDICC, and it integrates with Salesforce, HubSpot, Clio, and PracticePanther.

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Smith.ai Tech Stack

Media & News

On Oct 20th '26, Smith.ai, Inc. appoints Suresh Khanna as Chief Executive Officer in California to guide its next phase of growth in legal intake.

On Sep 7th '26, Smith.ai, Inc. competes with Rosie in the DIY AI receptionist software market rather than the human answering-services market, according to the article.

Smith.ai, Inc. competes with Dialzara in DIY AI receptionist software, where customers configure and maintain the AI themselves rather than use human answering services.

Smith.ai, Inc. lists Zapier Inc. among its over 7,000 integrations for businesses that already use it.

Smith.ai, Inc. natively integrates with ServiceTitan, Inc., supporting businesses that already use the tool.

Smith.ai, Inc. launches Quality Studio, a built-in workspace that lets users test and continuously improve their AI Receptionist before it handles real calls, on Jul 15th '26.

Chestnut Hill Legal partners with Smith.ai, Inc. to manage legal intake, lead qualification, call answering, and appointment scheduling, increasing lead-to-client conversion rates by approximately 50%.

Smith.ai's Email Address Formats