Water reliability Strong demand for resilient water and wastewater services amid growth in the South East and climate risks creates opportunities to offer advanced leakage detection, resilience planning, and drought-management solutions to ensure continuous supply and compliance.

Leakage reduction Active investments in leak detection technologies (Lightsonic fibre optic, acoustic methods) and ongoing pipeline maintenance indicate a clear opportunity to upsell integrated sensing, data analytics, and real-time monitoring platforms to optimize network efficiency.

Infrastructure partnerships Joint initiatives like the Havant Thicket Reservoir project and collaborations with other utilities suggest capacity to pursue large-scale EPC or O&M service contracts, as well as joint funding and risk-sharing opportunities.

Regulatory & affordability Recurrent fines for sewage dumping and programs for customer assistance signal a need for compliance, telemetry-enabled monitoring, ESG reporting, and customer welfare solutions that improve environmental performance and tariffs support.

Digital modernization Adoption of SAP, Azure, OneTrust, and analytics tools shows openness to cloud, ERP, and data governance enhancements; opportunities exist for modernizing workflow automation, asset management, and customer experience platforms.