Generative AI Solutions Launch Speech-Soft Solutions recently launched a suite of generative AI solutions, showcasing their commitment to innovation in the AI-first contact center space. This presents a great sales opportunity to organizations looking to enhance their customer engagement strategies with cutting-edge technology.

Disconnect in CX With research findings highlighting a disconnect between CX leaders and consumers over satisfaction with contact center technologies, Speech-Soft Solutions can position itself as a valuable partner for companies striving to bridge this gap. Leveraging their expertise, they can offer solutions that address these current challenges.

Avaya Partnership By partnering with Avaya Inc. and being recognized as Avaya North America Partner of the Year for State, Local, and Education (SLED), Speech-Soft Solutions has demonstrated a strong foothold in delivering bespoke customer engagement solutions. This recognition can serve as a testament to their capabilities, attracting organizations seeking proven expertise in this sector.

Leadership Appointment The appointment of Michael Fisher as Chief Product Officer signifies a strategic move towards enhancing product offerings at Speech-Soft Solutions. Fisher's expertise can add significant value to the company's solutions and drive sales by providing innovative and customer-centric products tailored to meet market demands.

Acquisition of Dice Communications With the acquisition of Dice Communications, Speech-Soft Solutions has expanded its portfolio and strengthened its position in the IT and telecommunications sector. This presents a unique sales opportunity for them to offer integrated solutions to clients looking for comprehensive and streamlined customer engagement platforms.