Insights

Global Reach Genesys serves over 8,000 organizations in 100+ countries, showcasing a vast global market presence that offers significant sales opportunities for expansion into new regions.

Cutting-Edge Technology With a tech stack that includes innovative platforms like OpenSearch and Genesys Cloud, the company is equipped to provide top-notch solutions, giving potential clients a reason to choose their advanced offerings over competitors.

Financial Stability With a revenue exceeding $1 billion and significant funding of $580 million, Genesys demonstrates financial strength and investment capacity, making them a reliable partner for long-term collaboration and large-scale projects.

Industry Leadership Genesys stands out among similar companies in terms of revenue and employee size, positioning itself as a prominent player in the industry, which can be leveraged to attract clients looking for established and reputable partners.

Customer-Centric Solutions By offering empathetic, personalized experiences at scale through AI-powered orchestration, Genesys aligns with the current trend of enhancing customer experiences, making them an appealing choice for businesses aiming to elevate their customer satisfaction levels.

Genesys Tech Stack

Genesys uses 8 technology products and services including OpenSearch, Sprinklr, SoapUI, and more. Explore Genesys's tech stack below.

  • OpenSearch
    Analytics
  • Sprinklr
    Customer Experience Management
  • SoapUI
    Data Management Platforms
  • Bynder
    Digital Asset Management
  • Infoblox
    Domain Name Services
  • NetSuite ERP
    Enterprise Resource Planning
  • Microsoft Active Directory
    IT Infrastructure
  • Xcode
    Programming Languages

Media & News

Genesys's Email Address Formats

Genesys uses at least 1 format(s):
Genesys Email FormatsExamplePercentage
First.Last@genesys.comJohn.Doe@genesys.com
90%
FLast@genesys.comJDoe@genesys.com
9%
First.L@genesys.comJohn.D@genesys.com
1%

Frequently Asked Questions

Where is Genesys's headquarters located?

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Genesys's main headquarters is located at 1302 El Camino Real Menlo Park, CA 94025 US. The company has employees across 6 continents, including North AmericaAsiaEurope.

What is Genesys's phone number?

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You can contact Genesys's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Genesys's stock symbol?

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Genesys is a publicly traded company; the company's stock symbol is GENESYS.NS.

What is Genesys's official website and social media links?

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Genesys's official website is genesys.com and has social profiles on LinkedIn.

How much revenue does Genesys generate?

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As of November 2024, Genesys's annual revenue reached $5B.

What is Genesys's NAICS code?

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Genesys's NAICS code is 511210 - Software Publishers.

How many employees does Genesys have currently?

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As of November 2024, Genesys has approximately 8.1K employees across 6 continents, including North AmericaAsiaEurope. Key team members include Chief Executive Officer: A. Y.Chief Executive Officer: A. M.Chief Executive Officer: C. M.. Explore Genesys's employee directory with LeadIQ.

What industry does Genesys belong to?

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Genesys operates in the Software Development industry.

What technology does Genesys use?

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Genesys's tech stack includes OpenSearchSprinklrSoapUIBynderInfobloxNetSuite ERPMicrosoft Active DirectoryXcode.

What is Genesys's email format?

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Genesys's email format typically follows the pattern of . Find more Genesys email formats with LeadIQ.

How much funding has Genesys raised to date?

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As of November 2024, Genesys has raised $580M in funding. The last funding round occurred on Dec 06, 2021 for $580M.
Genesys

Genesys

Software DevelopmentCalifornia, United States5001-10000 Employees

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

Section iconCompany Overview

Headquarters
1302 El Camino Real Menlo Park, CA 94025 US
Phone number
Stock Symbol
GENESYS.NS
NAICS Code
511210 - Software Publishers
Employees
5001-10000

Section iconMedia & News

Section iconFunding & Financials

  • $580M

    Genesys has raised a total of $580M of funding over 5 rounds. Their latest funding round was raised on Dec 06, 2021 in the amount of $580M.

  • $1B

    Genesys's revenue is in the range of $1B

Section iconFunding & Financials

  • $580M

    Genesys has raised a total of $580M of funding over 5 rounds. Their latest funding round was raised on Dec 06, 2021 in the amount of $580M.

  • $1B

    Genesys's revenue is in the range of $1B

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