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Strategic Partnerships Genesys has formed numerous strategic partnerships with industry leaders like Salesforce, OneMeta Inc., Pluxee Group, and Equa, presenting sales opportunities for collaborative solutions and cross-selling opportunities.

Upcoming IPO Genesys' planned initial public offering (IPO) indicates growth and investment potential, offering sales prospects to financial institutions, investment firms, and individual investors interested in emerging tech companies.

Technology Advancements Genesys recently launched AI navigation services, showcasing innovation in customer experience solutions. This technological advancement can be leveraged by sales teams to promote cutting-edge services to tech-savvy clients.

Market Expansion With a global presence and operations in over 100 countries, Genesys offers sales opportunities for expanding into diverse markets and catering to international clients seeking CX solutions tailored to their regions.

Competitive Landscape In the competitive industry of customer experience and engagement software, Genesys stands out with a strong financial backing, positioning it as a formidable competitor and a reliable choice for businesses looking for stability and growth.

Similar companies to Genesys

Genesys Tech Stack

Genesys uses 8 technology products and services including OpenSearch, Sprinklr, SoapUI, and more. Explore Genesys's tech stack below.

  • OpenSearch
    Analytics
  • Sprinklr
    Customer Experience Management
  • SoapUI
    Data Management Platforms
  • Bynder
    Digital Asset Management
  • Infoblox
    Domain Name Services
  • NetSuite ERP
    Enterprise Resource Planning
  • Microsoft Active Directory
    IT Infrastructure
  • Xcode
    Programming Languages

Media & News

Genesys's Email Address Formats

Genesys uses at least 1 format(s):
Genesys Email FormatsExamplePercentage
First.Last@genesys.comJohn.Doe@genesys.com
90%
FLast@genesys.comJDoe@genesys.com
9%
First.Middle@genesys.comJohn.Michael@genesys.com
1%

Frequently Asked Questions

Where is Genesys's headquarters located?

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Genesys's main headquarters is located at 1302 El Camino Real Menlo Park, CA 94025 US. The company has employees across 6 continents, including North AmericaAsiaEurope.

What is Genesys's phone number?

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You can contact Genesys's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Genesys's stock symbol?

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Genesys is a publicly traded company; the company's stock symbol is CEGE.

What is Genesys's official website and social media links?

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Genesys's official website is genesys.com and has social profiles on LinkedIn.

How much revenue does Genesys generate?

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As of September 2024, Genesys's annual revenue reached $5B.

What is Genesys's NAICS code?

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Genesys's NAICS code is 511210 - Software Publishers.

How many employees does Genesys have currently?

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As of September 2024, Genesys has approximately 8.1K employees across 6 continents, including North AmericaAsiaEurope. Key team members include Chief Executive Officer: A. Y.Chief Executive Officer: A. M.Chief Executive Officer: C. M.. Explore Genesys's employee directory with LeadIQ.

What industry does Genesys belong to?

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Genesys operates in the Software Development industry.

What technology does Genesys use?

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Genesys's tech stack includes OpenSearchSprinklrSoapUIBynderInfobloxNetSuite ERPMicrosoft Active DirectoryXcode.

What is Genesys's email format?

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Genesys's email format typically follows the pattern of . Find more Genesys email formats with LeadIQ.

How much funding has Genesys raised to date?

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As of September 2024, Genesys has raised $580M in funding. The last funding round occurred on Dec 06, 2021 for $580M.
Genesys

Genesys

Software DevelopmentCalifornia, United States5001-10000 Employees

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.


Genesys recruiters will never ask for sensitive personal or financial information during the application phase. Initial inquiries might come through LinkedIn, but all communication thereafter is through an official Genesys portal. Continue to stay alert and safe.  

Section iconCompany Overview

Headquarters
1302 El Camino Real Menlo Park, CA 94025 US
Phone number
Stock Symbol
CEGE
NAICS Code
511210 - Software Publishers
Employees
5001-10000

Section iconFunding & Financials

  • $580M

    Genesys has raised a total of $580M of funding over 5 rounds. Their latest funding round was raised on Dec 06, 2021 in the amount of $580M.

  • $1B

    Genesys's revenue is in the range of $1B

Section iconFunding & Financials

  • $580M

    Genesys has raised a total of $580M of funding over 5 rounds. Their latest funding round was raised on Dec 06, 2021 in the amount of $580M.

  • $1B

    Genesys's revenue is in the range of $1B

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