Stratos Innovation Group

Design ServicesOhio, United States2-10 Employees

Stratos Innovation Group is a design-services firm focused on shaping hospitality experiences. Based in Lewis Center, Ohio, the company has more than 12 years of experience helping national and global organizations create value for customers, employees, and partners, with current emphasis on restaurants, hotels, resorts, venues, and other experience-driven businesses.
It collaborates with owners, COOs, CMOs, regional operators, and guest-experience leaders who seek more than incremental fixes, helping leadership understand what guests are experiencing, align around clear customer and employee insights, and convert brand promises into tangible guest experiences they can feel and recall. The firm's work spans customer and employee insight research, brand and guest-experience strategy, and the design of notable moments and concepts that define an experience, along with leadership alignment around a shared vision and practical systems to deliver it consistently. Its sprint-based approach aims to deliver meaningful progress quickly for hospitality operators, with defined priorities, strong insights, and concrete next steps.

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