Insights

Vertical Experience Strong industry exposure across energy services, retail, and telecommunications presents cross-sell opportunities for tailored contact center solutions and industry-specific compliance features.

Omnichannel Strength Comprehensive omnichannel support including live answer, web, email, and chat positions Superior Contact to upsell integrated contact management programs to firms seeking seamless customer engagement.

Automation Advantage Automated solutions such as enhanced IVR/AVR, call blasting, automated payment processing, and on-the-call translation enable scalable, cost-efficient operations—appeal to mid-market firms aiming to reduce headcount and improve CX.

Tech Stack Fit Existing tools (HubSpot, Pardot, Google Cloud, WP/WordPress, Hotjar) suggest ease of integration with marketing and CRM workflows, enabling quick pilots and joint marketing opportunities with digital intelligence capabilities.

Growth Profile Revenue range and modest employee count indicate a potential for modular service expansion, managed services, and phased engagements with mid-sized enterprises seeking scalable contact management programs.

Similar companies to Superior Contact

Superior Contact Tech Stack

Superior Contact uses 8 technology products and services including Hotjar, HubSpot Analytics, Linkedin Insight Tag, and more. Explore Superior Contact's tech stack below.

Superior Contact's Email Address Formats

Superior Contact uses at least 1 email format:
Superior Contact Email FormatsExamplePercentage
FLast@superiorcontact.netJDoe@superiorcontact.net
100%

Frequently Asked Questions

What is Superior Contact's official website and social media links?

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Superior Contact's official website is superiorcontact.net and has social profiles on LinkedIn.

How much revenue does Superior Contact generate?

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As of September 2026, Superior Contact's annual revenue is estimated to be $25M - $50M.

What is Superior Contact's SIC code and NAICS code?

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Superior Contact's SIC code is 7389 - Business Services, Not Elsewhere Classified and NAICS code is 517 - Telecommunications.

How many employees does Superior Contact have currently?

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As of September 2026, Superior Contact has approximately 67 employees across 2 continents, including North America and Asia. Key team members include Evening Supervisor And Senior Customer Service Representative: K. B., Customer Service Agent: D. L. and Call Center Agent: L. P. Explore Superior Contact's employee directory with LeadIQ.

What industry does Superior Contact belong to?

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Superior Contact operates in the Telecommunications industry.

What technology does Superior Contact use?

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Superior Contact's tech stack includes Hotjar, HubSpot Analytics, Linkedin Insight Tag, WordPress, Google Workspace, Google Cloud, Pardot and WP Engine.

What is Superior Contact's email format?

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Superior Contact's email format typically follows the pattern of FLast@superiorcontact.net. Find more Superior Contact email formats with LeadIQ.

When was Superior Contact founded?

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Superior Contact was founded in 1997.
Superior Contact logo

Superior Contact

TelecommunicationsMichigan, United States51-200 Employees

Superior Contact provides customized contact management programs designed to extend reach and maximize value from customer and prospect interactions, going beyond a traditional contact center. The company supports inbound and outbound activities across multiple channels and offers services such as live answer, omnichannel engagement, automated call handling, and compliance-related support. It serves diverse industries, including energy services, retail, and telecommunications, tailoring programs to fit different business needs and scales. 

Based in Marquette, Michigan, Superior Contact operates as a Michigan-based TelNet Worldwide company with a midsize workforce. In 2017, the firm expanded its facilities and re-branded, launching a new logo and website to reflect its enhanced capabilities.

Section iconCompany Overview

SIC Code
7389 - Business Services, Not Elsewhere Classified
NAICS Code
517 - Telecommunications
Founded
1997
Employees
51-200

Section iconFunding & Financials

  • $25M - $50M

    Superior Contact's revenue is estimated to be in the range of $25M - $50M

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