Small IT MSP Target Tekro as a managed IT services provider with a focus on remote help desk, on-site support, disaster recovery, and cybersecurity planning to expand their current offering and deepen client relationships in Northeast Ohio and nationwide.

ERP Specialization Position ERP customization and implementation for EPICOR as a growth driver, offering integration, data migration, and ongoing optimization services to mid-market manufacturers and distributors seeking scalable ERP ecosystems.

Cloud & Collaboration Leverage Tekro’s Microsoft 365 and hosted email capabilities to cross-sell cloud adoption, security hardening, mailbox migration, and collaboration tooling for organizations aiming to modernize communications and remote work.

Security & Continuity Emphasize disaster recovery, business continuity planning, and network infrastructure support to target clients with regulatory or operational risk concerns, offering guaranteed RPO/RTO options and tested recovery playbooks.

Strategic Growth Propose bundled service packages combining IT support, ERP support, and cloud services to win higher-value contracts, expand average deal size, and establish Tekro as a comprehensive IT partner for small to mid-sized enterprises.