Thankful
Software DevelopmentCalifornia, United States51-200 Employees
Thankful develops AI-powered customer service solutions specifically for retail and ecommerce. It provides pre-trained AI, a comprehensive, easy-to-use technology suite, and a team of experts to support brands in delivering a cohesive customer experience. The approach combines AI agent services with customer experience insights to help brands improve operational efficiency, enhance satisfaction for customers and agents, and support revenue growth. Based in Venice, California, the company operates in software development and positions itself as a mid-sized provider serving brands in retail and ecommerce. It collaborates with major helpdesk platforms to deliver AI-driven agent services and CX insights, effectively acting as the intelligence layer across support ecosystems.