Strong Client Retention Thatch maintains an impressive 99 percent client retention rate, indicating high customer satisfaction and loyalty, which can facilitate upselling opportunities and long-term contract renewals.

Growth Potential With an established revenue range of 25 to 50 million dollars and a focused regional presence in Michigan, Thatch offers opportunities to expand its managed IT and consulting services across additional Midwest markets or scale existing client engagements.

Leadership Development Recent promotion of Nolan Wirth to Business Development Manager suggests a strategic focus on strengthening client relationships and expanding business opportunities, making now a prime time for targeted outreach and partnership proposals.

Industry Positioning As a mid-sized player in the competitive IT services sector, Thatch’s emphasis on reliability and affordability aligns well with SMBs seeking trustworthy and cost-effective technology solutions, opening avenues for tailored service packages.

Technology Focus Utilization of popular tools like Microsoft 365 and Microsoft IIS indicates modernization and cloud readiness, providing opportunities to offer additional cloud migration, cybersecurity, and automation services to enhance existing client tech stacks.