Insights

Heritage and Craftsmanship Thorntons has a long-standing reputation for high-quality, handcrafted chocolates built over a century, which can be leveraged in marketing campaigns to emphasize tradition, quality, and trustworthiness to attract loyal customers and premium segment buyers.

Product Innovation Recent launches such as white chocolate Bunny and Thorntons Bites show an active product development strategy that caters to gifting occasions and holiday markets, presenting opportunities to introduce personalized gifts and seasonal product collaborations for increased sales.

Market Shift and Challenges The closure of all retail stores in 2021 indicates a transition to alternative revenue channels; engaging in wholesale, online sales, or partnerships with retail platforms could unlock new customer segments and maximize existing product lines.

Digital Engagement Thorntons' technology infrastructure includes a range of analytics and e-commerce tools, offering potential to enhance targeted digital marketing efforts, personalize customer experiences, and expand direct-to-consumer online purchasing options.

Growth Opportunities With a revenue estimated between 50 and 100 million dollars and a rich brand history, there is significant scope to explore export markets, private label partnerships, and collaborations with gift and confectionery specialists to grow revenue streams beyond traditional retail outlets.

Thorntons Tech Stack

Thorntons uses 8 technology products and services including Salesforce Commerce Cloud, Font Awesome, Usabilla, and more. Explore Thorntons's tech stack below.

  • Salesforce Commerce Cloud
    E-commerce
  • Font Awesome
    Font Scripts
  • Usabilla
    Issue Trackers
  • yepnope.js
    Javascript Frameworks
  • Underscore.js
    Javascript Libraries
  • jQuery UI
    Javascript Libraries
  • Google Tag Manager
    Tag Management
  • Google Analytics
    Web Analytics

Media & News

Thorntons's Email Address Formats

Thorntons uses at least 1 format(s):
Thorntons Email FormatsExamplePercentage
First.Last@thorntons.co.ukJohn.Doe@thorntons.co.uk
98%
Last.First@thorntons.co.ukDoe.John@thorntons.co.uk
1%
FirstLast@thorntons.co.ukJohnDoe@thorntons.co.uk
1%

Frequently Asked Questions

Where is Thorntons's headquarters located?

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Thorntons's main headquarters is located at Derby, England United Kingdom. The company has employees across 2 continents, including EuropeNorth America.

What is Thorntons's phone number?

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You can contact Thorntons's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Thorntons's official website and social media links?

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Thorntons's official website is thorntons.co.uk and has social profiles on LinkedIn.

What is Thorntons's SIC code NAICS code?

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Thorntons's SIC code is 2099 - Food Preparations, Not Elsewhere Classified NAICS code is 311 - Food Manufacturing.

How many employees does Thorntons have currently?

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As of April 2026, Thorntons has approximately 588 employees across 2 continents, including EuropeNorth America. Key team members include Ceo: G. I.Ceo: M. T.Chief Financial Officer: C. K.. Explore Thorntons's employee directory with LeadIQ.

What industry does Thorntons belong to?

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Thorntons operates in the Food and Beverage Manufacturing industry.

What technology does Thorntons use?

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Thorntons's tech stack includes Salesforce Commerce CloudFont AwesomeUsabillayepnope.jsUnderscore.jsjQuery UIGoogle Tag ManagerGoogle Analytics.

What is Thorntons's email format?

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Thorntons's email format typically follows the pattern of First.Last@thorntons.co.uk. Find more Thorntons email formats with LeadIQ.

When was Thorntons founded?

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Thorntons was founded in 1911.

Thorntons

Food and Beverage ManufacturingEngland, United Kingdom501-1000 Employees

Here at Thorntons, we’ve been crafting chocolate for over 100 years. That’s a lot of know-how that goes into each and every chocolate we make.
It all started back in 1911 when travelling confectioner, Joseph William Thornton, opened up a sweet shop in Sheffield.

He didn’t know then just how successful it would become, so he carried on with his day job and entrusted his 14‐year‐old son Norman to run the shop. He handed over the keys and told him to “make this the best sweet shop in town” ‐ and that’s exactly what he did.
Word was starting to spread about the Thorntons shop, so Joseph brought on his brother, Stanley. With lots of quirky sweet treats like ‘Violet Cachous’, ‘Sweet Lips’ and ‘Phul-Nanas’, they sold the best confectionery around. But it wasn’t until the 1920’s that the brothers were making their hand‐made chocolate truffles, crystallised fondants and, of course, their famous Thorntons special toffee.
Then, there was no stopping them.

A lot has changed since our first humble store in Sheffield. By the 1970’s we had nearly 90 shops, and now we have a grand total of 228. But some things have stayed exactly the same. We still only use the finest cocoa beans to create our chocolate ‐ whether it’s dark, milk or white.
And whether we’re making our famous toffees and chocolates or hampers stuffed full of treats, our passion for chocolate and love of craft still shines through in everything we do.

Section iconCompany Overview

Headquarters
Derby, England United Kingdom
Phone number
SIC Code
2099 - Food Preparations, Not Elsewhere Classified
NAICS Code
311 - Food Manufacturing
Founded
1911
Employees
501-1000

Section iconFunding & Financials

  • $50M$100M

    Thorntons's revenue is estimated to be in the range of $50M$100M

Section iconFunding & Financials

  • $50M$100M

    Thorntons's revenue is estimated to be in the range of $50M$100M

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