Touchstone Communications
Outsourcing and Offshoring ConsultingTexas, United States201-500 Employees
Touchstone Communications was established in 2002 and is based in Texas, with its headquarters in South Lake and operations tied to the Fort Worth area. The company provides an end-to-end suite of customer-facing services for U.K. and U.S. businesses, including inbound lead generation, inbound support, and customer care, and can implement turnkey sales strategies, lead qualification, or direct sales as needed. Its workforce is described as college-educated and career-minded, with training focused on telephone etiquette and professional service delivery to support client teams. Operating in the outsourcing and offshoring consulting space, Touchstone focuses on offshore delivery of customer interactions and related support functions for its U.K. and U.S. clients.