Strong Customer Retention With a 98% customer retention rate, Trident Technology Solutions demonstrates a high level of customer satisfaction, providing a reliable base of ongoing service contracts and opportunities for upselling and expanding technology solutions.

Comprehensive IT Services The company's expertise spans IT, phone systems, hardware, telecom, and structured cabling, indicating strong cross-selling potential to clients seeking integrated technology solutions across multiple infrastructure areas.

Cloud Infrastructure Adoption Utilizing cloud platforms like Amazon Web Services and Fastly suggests the company is aligned with current cloud trends, presenting opportunities to position advanced cloud migration, security, and managed services to clients looking to modernize.

Mid-Sized Market Focus Serving a client base with sizable revenue potential in North Carolina and beyond, Trident's size allows personalized engagement with mid-market companies, making it a good target for customized service offerings and scalable solutions.

Potential for Growth With revenues between 25 and 50 million dollars and a dedicated team, there are opportunities to propose value-added services, such as cybersecurity, advanced cloud solutions, or infrastructure upgrades, to support their growth and expand market share.