Triple Diamond Gaming

Entertainment ProvidersUnited States11-50 Employees

Universal Gem is Illinois' premier, full-service Terminal Operator (TO). Universal Gem offers bars, restaurants, gaming cafes and other businesses help with gaming and liquor licensing, gaming site planning and installation, maintenance, servicing, and a full suite of marketing and promotion services to help gaming businesses get established and grow.

As the first Terminal Operator to install licensed VGTs in Illinois, we learned quickly that our partners each have their own unique opportunities and challenges. Only by dedicating ourselves to understanding the ins and outs of our partners’ businesses could we provide the right kind of support for each of them.

It’s no secret. Just about every TO offers the same standard services–game titles, machine maintenance, cash collection, and marketing and promotions. You might recognize some of our competitors. But do they recognize you? That’s the difference between a vendor and a true ally.

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