Insights

Hospitality Focus UMA I Restaurant Software serves hospitality businesses with analytics driven SaaS for reservations, waitlists, marketing automation, and guest feedback, indicating strong cross-sell potential to restaurants and bar operators seeking end-to-end guest experience optimization.

Analytics Driven Deep analytics capabilities position UMAI to upsell premium reporting, forecasting, and BI integrations to mid-market venues looking to optimize dining room performance, expand data-driven marketing, and improve retention.

SMB Target With 51-200 employees and revenue in the lower-to-mid M range, UMAI aligns well with small to mid-sized restaurants and chains that require scalable software without enterprise-level cost, suggesting channel partnerships or co-marketing to regional operators.

Early Covid Pivot Initial release during the Covid period for online ordering and takeaway indicates adaptability to delivery and contactless service trends, signaling opportunities to cross-sell online ordering, delivery management, and contactless payment modules.

Competitive Positioning Evidence of competing with players like ResDiary and SevenRooms suggests differentiation through analytics depth and hospitality-specific automation; sales motions can emphasize data insights, guest feedback loops, and private analytics as a competitive edge.

Similar companies to UMAI Restaurant Software

UMAI Restaurant Software Tech Stack

UMAI Restaurant Software uses 8 technology products and services including SAP BusinessObjects Business Intelligence suite, Amazon Web Services, InVision, and more. Explore UMAI Restaurant Software's tech stack below.

UMAI Restaurant Software's Email Address Formats

UMAI Restaurant Software uses at least 2 email formats:
UMAI Restaurant Software Email FormatsExamplePercentage
First.L@letsumai.comJohn.D@letsumai.com
98%
First@letsumai.comJohn@letsumai.com
2%

Frequently Asked Questions

What is UMAI Restaurant Software's official website and social media links?

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UMAI Restaurant Software's official website is umai.io and has social profiles on LinkedIn.

How much revenue does UMAI Restaurant Software generate?

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As of October 2026, UMAI Restaurant Software's annual revenue is estimated to be $1M - $10M.

What is UMAI Restaurant Software's NAICS code?

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UMAI Restaurant Software's NAICS code is 5112 - Software Publishers.

How many employees does UMAI Restaurant Software have currently?

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As of October 2026, UMAI Restaurant Software has approximately 57 employees across 5 continents, including Asia, Europe and North America. Key team members include Head Of Ui/Ux: O. C., Head Of Customer Success: A. R. and Founder | Managing Director: J. C. Explore UMAI Restaurant Software's employee directory with LeadIQ.

What industry does UMAI Restaurant Software belong to?

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UMAI Restaurant Software operates in the Software Development industry.

What technology does UMAI Restaurant Software use?

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UMAI Restaurant Software's tech stack includes SAP BusinessObjects Business Intelligence suite, Amazon Web Services, InVision, Joomla, Mailchimp, Atlassian Jira, HubSpot and Webflow.

What is UMAI Restaurant Software's email format?

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UMAI Restaurant Software's email format typically follows the pattern of First.L@letsumai.com. Find more UMAI Restaurant Software email formats with LeadIQ.

When was UMAI Restaurant Software founded?

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UMAI Restaurant Software was founded in 2016.
UMAI Restaurant Software logo

UMAI Restaurant Software

Software DevelopmentKuala Lumpur, Malaysia51-200 Employees

UMAI Restaurant Software is a mid-sized software company based in Kuala Lumpur, Malaysia, delivering analytics-driven solutions for the hospitality sector. Its SaaS platform integrates reservation and waitlist management, deep analytics, marketing automation, and private feedback to reduce operational headaches and support profitability. Its target customers are hospitality businesses seeking to optimize operations and guest experiences in a competitive service segment. The company operates in the software development field within the hospitality technology space, focusing on tools that support decision-making and guest loyalty. In March 2020, UMAI launched software to help restaurants manage online purchases, delivery, and takeaway orders during the Covid-19 shutdown.

Section iconCompany Overview

Website
umai.io
NAICS Code
5112 - Software Publishers
Founded
2016
Employees
51-200

Section iconFunding & Financials

  • $1M - $10M

    UMAI Restaurant Software's revenue is estimated to be in the range of $1M - $10M

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