Insights

Growing Market Potential With revenue estimates between 1 million and 10 million and active competition from well-funded companies like Toast and OpenTable, UMAI has significant growth opportunities within the hospitality technology sector by capturing a share of restaurants seeking affordable, analytics-driven management solutions.

Focus on Pandemic Adaptation UMAI's launch of online management tools during the COVID-19 shutdown indicates a strong alignment with restaurants seeking digital solutions for delivery and takeout, representing an ongoing sales opportunity as these services become standard in the post-pandemic industry.

Mid-Sized Customer Base With a smaller team of 11-50 employees, UMAI can leverage personalized customer engagement strategies and tailored upselling to expand recurring revenue through existing clients, especially those upgrading from basic platforms to more advanced analytics features.

Technology Compatibility Using a modern tech stack including PostgreSQL, TypeScript, and cloud integrations suggests UMAI is well-positioned to integrate with other hospitality platforms, opening sales channels through partnerships and bundling with complementary SaaS providers.

Untapped Competitive Niche Despite operating in a competitive field, UMAI's focus on analytics and operational automation offers differentiated value that can be marketed aggressively to smaller and mid-sized restaurant chains looking for cost-effective, performance-enhancing solutions.

UMAI Restaurant Software Tech Stack

UMAI Restaurant Software uses 8 technology products and services including CloudTalk, jsDelivr, PostgreSQL, and more. Explore UMAI Restaurant Software's tech stack below.

  • CloudTalk
    Call Tracking
  • jsDelivr
    Content Delivery Network
  • PostgreSQL
    Database
  • Floating UI
    Javascript Libraries
  • Microsoft
    Miscellaneous
  • TypeScript
    Programming Languages
  • Trello
    Project Management
  • Bootstrap
    UI Frameworks

UMAI Restaurant Software's Email Address Formats

UMAI Restaurant Software uses at least 2 format(s):
UMAI Restaurant Software Email FormatsExamplePercentage
First.L@letsumai.comJohn.D@letsumai.com
98%
First@letsumai.comJohn@letsumai.com
2%

Frequently Asked Questions

Where is UMAI Restaurant Software's headquarters located?

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UMAI Restaurant Software's main headquarters is located at 8 A-21-06 Kuala Lumpur, Kuala Lumpur Malaysia. The company has employees across 5 continents, including AsiaEuropeNorth America.

What is UMAI Restaurant Software's official website and social media links?

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UMAI Restaurant Software's official website is umai.io and has social profiles on LinkedIn.

What is UMAI Restaurant Software's NAICS code?

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UMAI Restaurant Software's NAICS code is 5112 - Software Publishers.

How many employees does UMAI Restaurant Software have currently?

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As of February 2026, UMAI Restaurant Software has approximately 45 employees across 5 continents, including AsiaEuropeNorth America. Key team members include Head Of Ui/Ux: O. C.Founder | Managing Director: J. C.Managing Director & Co-Founder: A. S.. Explore UMAI Restaurant Software's employee directory with LeadIQ.

What industry does UMAI Restaurant Software belong to?

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UMAI Restaurant Software operates in the Software Development industry.

What technology does UMAI Restaurant Software use?

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UMAI Restaurant Software's tech stack includes CloudTalkjsDelivrPostgreSQLFloating UIMicrosoftTypeScriptTrelloBootstrap.

What is UMAI Restaurant Software's email format?

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UMAI Restaurant Software's email format typically follows the pattern of First.L@letsumai.com. Find more UMAI Restaurant Software email formats with LeadIQ.

When was UMAI Restaurant Software founded?

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UMAI Restaurant Software was founded in 2016.

UMAI Restaurant Software

Software DevelopmentKuala Lumpur, Malaysia11-50 Employees

UMAI is an analytics-based software using state-of-the-art technology to improve the performance and experience of hospitality-based businesses and their guests.

Our SaaS platform removes operational headaches and helps businesses run a better bottom line by offering tools such as reservation and waitlist management, deep analytics, marketing automation, and private feedback — all resulting in happier, repeat customers.

Welcome to the future of hospitality technology. Everything we do, we do for the industry.

Section iconCompany Overview

Headquarters
8 A-21-06 Kuala Lumpur, Kuala Lumpur Malaysia
Website
umai.io
NAICS Code
5112 - Software Publishers
Founded
2016
Employees
11-50

Section iconFunding & Financials

  • $1M$10M

    UMAI Restaurant Software's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $1M$10M

    UMAI Restaurant Software's revenue is estimated to be in the range of $1M$10M

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