Unifonic Employee Directory
IT Services and IT ConsultingRiyadh, Saudi Arabia501-1000 Employees
Unifonic is an IT services and IT consulting company headquartered in Riyadh, Saudi Arabia (postal code 12212), with 501-1000 employees. It provides an AI-native customer experience platform designed for enterprises and public sectors in emerging markets, built on real-time data, advanced language models, and omnichannel orchestration to enable personalized interactions. The platform supports autonomous AI agents to manage complex customer workflows, aiming for fast, secure, and context-aware engagements across the customer journey. The company serves more than 5,000 enterprises across banking and financial services, retail and e-commerce, public sector, and digital natives, delivering billions of customer interactions annually across the MENA and GCC regions. In recent years, Unifonic has pursued strategic partnerships and acquisitions, including a 2026 partnership with Ideem to advance passwordless, Zero-Trust authentication in the GCC, the acquisition of Segmentify UK Ltd in June 2026, and expansion of offices in Jordan in 2025.
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