Insights

Expanding Regional Footprint Unifonic's recent office expansion in Jordan highlights a strategic focus on strengthening regional presence, providing an opportunity to offer tailored communication solutions that support their digital transformation efforts across the Middle East.

AI Innovation Leadership The launch of Unifonic CX Intelligence and AI-powered Chatbot demonstrates their commitment to advanced AI-driven customer engagement, offering potential for upselling cutting-edge conversational AI solutions to enterprises seeking hyper-personalized experiences.

Growing Client Base Securing new clients like NTDP and forming partnerships such as with MoEngage indicates a expanding customer portfolio, making it viable to target similar governmental and enterprise organizations interested in comprehensive omnichannel communication platforms.

Market Engagement Active participation in regional conferences like E3 Customer Experience and LEAP 2025 positions Unifonic as a thought leader, providing opportunities to introduce new product offerings and collaborate with organizations seeking innovative customer engagement tools.

Funding and Revenue With substantial funding of $146 million and revenues between $25 million and $50 million, Unifonic is well-positioned for growth, making them an attractive target for upselling premium SaaS modules, advanced AI solutions, and expanded service packages to scale their platform capabilities.

Unifonic Tech Stack

Unifonic uses 8 technology products and services including Hotjar, Apache Spark, SESTEK, and more. Explore Unifonic's tech stack below.

  • Hotjar
    Analytics
  • Apache Spark
    Big Data Processing
  • SESTEK
    Customer Experience Management
  • Google Docs
    Documentation Tools
  • Modernizr
    Javascript Libraries
  • PHP
    Programming Languages
  • Bitbucket
    Source Code Management
  • gRPC
    Web Frameworks

Media & News

Unifonic's Email Address Formats

Unifonic uses at least 1 format(s):
Unifonic Email FormatsExamplePercentage
FLast@unifonic.comJDoe@unifonic.com
93%
First@unifonic.comJohn@unifonic.com
5%
FMiddleLast@unifonic.comJMichaelDoe@unifonic.com
1%
FiLast@unifonic.comJoDoe@unifonic.com
1%

Frequently Asked Questions

Where is Unifonic's headquarters located?

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Unifonic's main headquarters is located at Riyadh 12212 Saudi Arabia. The company has employees across 5 continents, including AsiaAfricaEurope.

What is Unifonic's official website and social media links?

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Unifonic's official website is unifonic.com and has social profiles on LinkedInCrunchbase.

What is Unifonic's SIC code NAICS code?

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Unifonic's SIC code is 7372 - Prepackaged Software NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Unifonic have currently?

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As of February 2026, Unifonic has approximately 536 employees across 5 continents, including AsiaAfricaEurope. Key team members include Chief Executive Officer: A. H.Chief Product & Technology Officer: K. Z.Chief Operating Officer: M. S.. Explore Unifonic's employee directory with LeadIQ.

What industry does Unifonic belong to?

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Unifonic operates in the IT Services and IT Consulting industry.

What technology does Unifonic use?

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Unifonic's tech stack includes HotjarApache SparkSESTEKGoogle DocsModernizrPHPBitbucketgRPC.

What is Unifonic's email format?

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Unifonic's email format typically follows the pattern of FLast@unifonic.com. Find more Unifonic email formats with LeadIQ.

How much funding has Unifonic raised to date?

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As of February 2026, Unifonic has raised $146M in funding. The last funding round occurred on Sep 15, 2021 for $125M.

When was Unifonic founded?

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Unifonic was founded in 2006.

Unifonic

IT Services and IT ConsultingRiyadh, Saudi Arabia501-1000 Employees

Unifonic is a leading customer engagement platform and Software-as-a-Service (SaaS) provider based in the Middle East. It uses conversational AI technology to streamline omnichannel communication and revolutionize customer experiences for businesses.
Unifonic’s solutions empower organizations to manage all their customer communication channels, including text, voice, WhatsApp, and web, from a single platform. This helps businesses to create stronger customer relationships while minimizing communication infrastructure costs.

Unifonic specializes in connecting local enterprises with their customers, including leading banks, financial institutions, and government entities throughout the region, as well as healthcare, retail, e-commerce, and transport and logistics providers worldwide.

With proven expertise in serving emerging markets since 2006, Unifonic safely handles over 10 billion annual transactions for millions of recipients across 160 countries. 
Unifonic’s commitment to service excellence is backed by a local corporate presence in six countries and a dedicated team of over 400 professionals serving clients 24/7.

For additional information about Unifonic, please visit their website at
https://www.unifonic.com/.

Section iconCompany Overview

Headquarters
Riyadh 12212 Saudi Arabia
SIC Code
7372 - Prepackaged Software
NAICS Code
5415 - Computer Systems Design and Related Services
Founded
2006
Employees
501-1000

Section iconFunding & Financials

  • $146M

    Unifonic has raised a total of $146M of funding over 2 rounds. Their latest funding round was raised on Sep 15, 2021 in the amount of $125Mas a Series B.

  • $25M$50M

    Unifonic's revenue is estimated to be in the range of $25M$50M

Section iconFunding & Financials

  • $146M

    Unifonic has raised a total of $146M of funding over 2 rounds. Their latest funding round was raised on Sep 15, 2021 in the amount of $125Mas a Series B.

  • $25M$50M

    Unifonic's revenue is estimated to be in the range of $25M$50M

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