Insights

Expanding Regional Presence Unifonic has recently expanded its offices in Jordan and across Western Asia, demonstrating a strong regional growth strategy. This expansion indicates an increased focus on serving regional enterprise and government clients, creating opportunities to offer tailored customer engagement solutions in emerging markets.

Innovative AI Solutions Unifonic has launched advanced AI-powered products like Unifonic CX Intelligence and an AI chatbot, showcasing their commitment to integrating cutting-edge conversational AI technology. These offerings present avenues to upsell or cross-sell AI-driven communication solutions to businesses seeking hyper-personalized customer experiences.

Strategic Partnerships Partnering with MoEngage and signing notable clients such as NTDP highlight Unifonic’s strategic approach to expanding its ecosystem and customer base. These partnerships can facilitate connections to large-scale enterprises and government bodies interested in scalable, innovative communication platforms.

Target Markets in Financial and Government Sectors Unifonic's focus on connecting with banks, financial institutions, and government entities in the Middle East presents sales opportunities within regulated industries that prioritize omnichannel engagement and secure communication, especially with their recent regional office growth.

Funding and Growth Trajectory With substantial funding of $146 million and a revenue range of $25 to $50 million, Unifonic is positioned for aggressive growth and product development. This financial backing indicates readiness to invest in innovative solutions and expand its customer portfolio, making it a promising target for strategic partnerships and enterprise sales.

Unifonic Tech Stack

Unifonic uses 8 technology products and services including Hotjar, Apache Spark, SESTEK, and more. Explore Unifonic's tech stack below.

  • Hotjar
    Analytics
  • Apache Spark
    Big Data Processing
  • SESTEK
    Customer Experience Management
  • Google Docs
    Documentation Tools
  • Modernizr
    Javascript Libraries
  • PHP
    Programming Languages
  • Bitbucket
    Source Code Management
  • gRPC
    Web Frameworks

Media & News

Unifonic's Email Address Formats

Unifonic uses at least 1 format(s):
Unifonic Email FormatsExamplePercentage
FLast@unifonic.comJDoe@unifonic.com
93%
First@unifonic.comJohn@unifonic.com
5%
FMiddleLast@unifonic.comJMichaelDoe@unifonic.com
1%
FiLast@unifonic.comJoDoe@unifonic.com
1%

Frequently Asked Questions

Where is Unifonic's headquarters located?

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Unifonic's main headquarters is located at Riyadh 12212 Saudi Arabia. The company has employees across 5 continents, including AsiaAfricaEurope.

What is Unifonic's official website and social media links?

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Unifonic's official website is unifonic.com and has social profiles on LinkedInCrunchbase.

What is Unifonic's SIC code NAICS code?

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Unifonic's SIC code is 7372 - Prepackaged Software NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Unifonic have currently?

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As of March 2026, Unifonic has approximately 539 employees across 5 continents, including AsiaAfricaEurope. Key team members include Chief Executive Officer: A. H.Chief Product & Technology Officer: K. Z.Chief Operating Officer: M. S.. Explore Unifonic's employee directory with LeadIQ.

What industry does Unifonic belong to?

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Unifonic operates in the IT Services and IT Consulting industry.

What technology does Unifonic use?

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Unifonic's tech stack includes HotjarApache SparkSESTEKGoogle DocsModernizrPHPBitbucketgRPC.

What is Unifonic's email format?

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Unifonic's email format typically follows the pattern of FLast@unifonic.com. Find more Unifonic email formats with LeadIQ.

How much funding has Unifonic raised to date?

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As of March 2026, Unifonic has raised $146M in funding. The last funding round occurred on Sep 15, 2021 for $125M.

When was Unifonic founded?

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Unifonic was founded in 2006.

Unifonic

IT Services and IT ConsultingRiyadh, Saudi Arabia501-1000 Employees

Unifonic is a leading customer engagement platform and Software-as-a-Service (SaaS) provider based in the Middle East. It uses conversational AI technology to streamline omnichannel communication and revolutionize customer experiences for businesses.
Unifonic’s solutions empower organizations to manage all their customer communication channels, including text, voice, WhatsApp, and web, from a single platform. This helps businesses to create stronger customer relationships while minimizing communication infrastructure costs.

Unifonic specializes in connecting local enterprises with their customers, including leading banks, financial institutions, and government entities throughout the region, as well as healthcare, retail, e-commerce, and transport and logistics providers worldwide.

With proven expertise in serving emerging markets since 2006, Unifonic safely handles over 10 billion annual transactions for millions of recipients across 160 countries. 
Unifonic’s commitment to service excellence is backed by a local corporate presence in six countries and a dedicated team of over 400 professionals serving clients 24/7.

For additional information about Unifonic, please visit their website at
https://www.unifonic.com/.

Section iconCompany Overview

Headquarters
Riyadh 12212 Saudi Arabia
SIC Code
7372 - Prepackaged Software
NAICS Code
5415 - Computer Systems Design and Related Services
Founded
2006
Employees
501-1000

Section iconFunding & Financials

  • $146M

    Unifonic has raised a total of $146M of funding over 2 rounds. Their latest funding round was raised on Sep 15, 2021 in the amount of $125Mas a Series B.

  • $25M$50M

    Unifonic's revenue is estimated to be in the range of $25M$50M

Section iconFunding & Financials

  • $146M

    Unifonic has raised a total of $146M of funding over 2 rounds. Their latest funding round was raised on Sep 15, 2021 in the amount of $125Mas a Series B.

  • $25M$50M

    Unifonic's revenue is estimated to be in the range of $25M$50M

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