unitQ
Software DevelopmentCalifornia, United States51-200 Employees
unitQ is a software company based in San Francisco, California, that focuses on turning customer feedback into real-time, actionable insights. The platform leverages intelligent agents to analyze data from support tickets, product analytics, social media, surveys, and other sources, delivering guidance to product teams. Its aim is to enable product innovation, accelerate issue resolution, and improve the overall customer experience by reflecting the genuine perspectives of customers. Positioned in the software development space, it offers a customer insights solution that connects feedback to business outcomes. Customers include PayPal, Zendesk, Bumble, and Uber, signaling adoption among major tech and consumer brands. In April 2026 unitQ introduced a unified platform that continuously captures customer data and links it to key outcomes such as revenue, retention, and risk.