UpdatePromise Employee Directory

Motor Vehicle ManufacturingCalifornia, United States51-200 Employees

UpdatePromise is a motor vehicle industry technology company based in Chino, California, that focuses on automating and coordinating customer communications throughout the service lifecycle. Its solutions are designed to engage customers from the initial service contact through the entire service process and beyond, using automated messaging, integrated payments, surveys, data analytics, and multimedia recommendations to support loyalty and retention. The company serves automotive dealerships across North America, aiming to improve customer experience, staff efficiency, and brand engagement by blending communication with service operations.

Operating within the fixed-ops technology space, UpdatePromise positions itself as a provider of consumer-experience and service-operations tools for dealerships. Its platform is used by a broad network of service channels and partners, and the company has pursued integrations and partnerships to expand its capabilities, such as recent collaborations with other industry players and technology providers. UpdatePromise lists a California address and describes itself as serving more than 20,000 businesses nationwide, reflecting its scale within the automotive service ecosystem.

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