WideOpen Employee Directory
Business Consulting and Services2-10 Employees
WideOpen is a consulting company focused on Strategic Customer Experience. Our purpose is to restore the connection between businesses and their customers, which has been diminished by the complexities of modern corporate operations. We developed a Strategic CX Model—a practical, proven framework to help teams focus on the five strategic practices required for CX excellence (as detailed in the forthcoming book, The CX Imperative: • Insights – Deep, empathy-driven understanding • Strategy – Clear direction and trade-offs • Blueprints – Purposeful experience design • Operating Model – How work actually gets done • Culture – The mindsets that sustain it (Book: https://www.thisiswideopen.com/thecximperative)
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