XACT Employee Directory

TelecommunicationsFlorida, United States51-200 Employees

XACT is a mid-sized telecommunications company based in Orlando, Florida, that provides customized contact center solutions. With more than 35 years of experience, it delivers integrated, cost-efficient services designed for organizations that do not fit a cookie-cutter mold. The company emphasizes a partnering approach, managing a client’s calls, chat, and email with careful attention. Its service portfolio covers customer support, chat and web support, service and support dispatch, telephone answering, and broader business process outsourcing. 

XACT positions itself as a seamless extension of a client’s organization, aiming to improve operational efficiency while freeing the business to address other priorities. Its target market comprises companies seeking tailored contact center and BPO solutions within the telecommunications sector, where off-the-shelf options may fall short.

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