Zambia National Commercial Bank (Zanaco) PLC

BankingLusaka, Zambia1001-5000 Employees

Zambia National Commercial Bank (Zanaco) PLC is a banking institution based in Lusaka, Zambia, established in 1969 to support the national economy. It serves a broad client base across personal, corporate, government, SME, and agricultural sectors, with more than 978,000 customers. The bank remains majority-owned by Zambians and is regarded as citizen-owned, with Rabobank's development arm as a minority stakeholder providing technical assistance.

Its strategic emphasis is on improving service delivery and aligning offerings with customer needs to enable financial inclusion and goal-oriented outcomes. In 2025, Zanaco entered a partnership with MTN Group to introduce mobile money payments on its point-of-sale devices and for ATM withdrawals, illustrating collaboration with technology partners. Zanaco is noted as the largest employer in the Zambian banking sector and engages in innovation through initiatives such as collaborations with BongoHive.

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