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Zendesk AI agents (Ultimate) Employee Directory

IT Services and IT ConsultingBerlin, Germany201-500 Employees

Ultimate is a mid-sized IT services and consulting company that provides an AI-powered platform for customer support automation. The platform automates customer support tasks and assists agents to streamline service delivery and improve customer experience. In March 2024, Zendesk completed its acquisition of Ultimate, integrating the company into its AI-enabled CX offerings.

The company is based in Berlin, Germany, and operates in the IT services and IT consulting sector. It maintains integrations with Salesforce and other engagement platforms to extend its automation capabilities. It has pursued partnerships with other technology providers to broaden its customer-service automation reach, including collaborations with PolyAI and Babelforce.

Find Zendesk AI agents (Ultimate) employees' phone numbers or email addresses

Zendesk AI agents (Ultimate) Global Highlights

Location
Employees

Europe
43

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  • Germany
    30
  • United Kingdom Of Great Britain And Northern Ireland
    5
  • Finland
    3
  • Poland
    2
  • Netherlands
    1
  • Italy
    1
  • Spain
    1

North America
20

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  • United States Of America
    18
  • Jamaica
    1
  • Canada
    1

Asia
17

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  • India
    6
  • Pakistan
    5
  • Turkey
    2
  • United Arab Emirates
    1
  • Singapore
    1
  • Qatar
    1
  • Yemen
    1

Africa
6

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  • Egypt
    2
  • Rwanda
    1
  • Nigeria
    1
  • Morocco
    1
  • Ethiopia
    1

Oceania
1

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  • Australia
    1

South America
1

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  • Colombia
    1

Zendesk AI agents (Ultimate)'s Leadership

  • Stylized image of a person
    S. M.
    Chief Technology Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    U. O.
    Vice President Product
    Phone icon
    Mobile Phone
  • Stylized image of a person
    K. W.
    Vp Of Customer Success
    Phone icon
    Mobile Phone
  • Stylized image of a person
    W. S.
    Head Of Sales - Mid-Market & Dach
    Phone icon
    Mobile Phone
  • Stylized image of a person
    J. P.
    Co-Founder
    Phone icon
    Mobile Phone
  • Stylized image of a person
    H. H.
    Founder And Instructor
    Phone icon
    Mobile Phone
  • Stylized image of a person
    D. S.
    Owner
    Phone icon
    Mobile Phone
  • Stylized image of a person
    H. A.
    Executive Vice President Sales
    Phone icon
    Mobile Phone

Zendesk AI agents (Ultimate) Employee Metrics

100%
50%
0%
2026
2025
  • Engineering
  • Customer Success
  • Sales
  • Analytics
  • Arts & Design
  • Other
  • Consultant
  • Marketing
  • Administrative
  • Research

Contact profiles from Zendesk AI agents (Ultimate)

Name
Title
Contact Info
Location
Last Update
  • Stylized image of a person
    J. P.
    Co-Founder
    Phone icon
    Mobile Phone
    FinlandUusimaa
    Jul 09, 2026
  • Stylized image of a person
    D. S.
    Owner
    Phone icon
    Mobile Phone
    Oct 17, 2024
  • Stylized image of a person
    H. H.
    Founder And Instructor
    Phone icon
    Mobile Phone
    Oct 17, 2024
  • Stylized image of a person
    S. M.
    Chief Technology Officer
    Phone icon
    Mobile Phone
    Nov 11, 2025
  • Stylized image of a person
    W. S.
    Head Of Sales - Mid-Market & Dach
    Phone icon
    Mobile Phone
    United KingdomEngland
    Jul 19, 2026
  • Stylized image of a person
    H. A.
    Executive Vice President Sales
    Phone icon
    Mobile Phone
    Nov 11, 2025
  • Stylized image of a person
    U. O.
    Vice President Product
    Phone icon
    Mobile Phone
    Oct 23, 2024
  • Stylized image of a person
    K. W.
    Vp Of Customer Success
    Phone icon
    Mobile Phone
    United KingdomEngland
    Mar 19, 2026
  • Stylized image of a person
    F. F.
    Finance Manager-Controller
    Phone icon
    Mobile Phone
    GermanySchleswig-Holstein
    Apr 14, 2026
  • Stylized image of a person
    S. D.
    Senior Product Manager
    Phone icon
    Mobile Phone
    Singapore
    Jun 26, 2026

Frequently Asked Questions

What is Zendesk AI agents (Ultimate) known for?

Minus sign iconPlus sign iconZendesk AI agents (Ultimate) was founded in 2017 operates in the IT Services and IT Consulting industry. Explore Zendesk AI agents (Ultimate)'s company overview page for more information.

What is Zendesk AI agents (Ultimate)'s most common email format?

Minus sign iconPlus sign iconZendesk AI agents (Ultimate) employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Zendesk AI agents (Ultimate) email formats with LeadIQ.

How many employees does Zendesk AI agents (Ultimate) have currently?

Minus sign iconPlus sign iconZendesk AI agents (Ultimate) has approximately 240 employees as of July 2026. These team members are located across 6 continents, including EuropeNorth AmericaAsia.

Who are Zendesk AI agents (Ultimate)'s key employees and leadership?

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As of July 2026, Zendesk AI agents (Ultimate)'s key employees include:

  • Chief Technology Officer: S. M.
  • Vice President Product: U. O.
  • Vp Of Customer Success: K. W.
  • Head Of Sales - Mid-Market & Dach: W. S.
  • Co-Founder: J. P.

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