What departments does Zendesk AI agents (Ultimate) have?

Zendesk AI agents (Ultimate) has employees across 10 departments including Education, Engineering, Sales, Product Management, Customer Success.

What is the largest department at Zendesk AI agents (Ultimate)?

The largest department at Zendesk AI agents (Ultimate) is Engineering with 8 employees.

Where are Zendesk AI agents (Ultimate) employees located globally?

Zendesk AI agents (Ultimate) has employees across 5 continents and 20 countries including Egypt, Nigeria, Ethiopia, Rwanda, Singapore.

How has Zendesk AI agents (Ultimate)'s team size changed over time?

Zendesk AI agents (Ultimate)'s team has decreased from approximately 136 to 44 employees based on available data.

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Zendesk AI agents (Ultimate) Employee Directory

IT Services and IT ConsultingBerlin, Germany201-500 Employees

Ultimate is a mid-sized IT services and consulting company that provides an AI-powered platform for customer support automation. The platform automates customer support tasks and assists agents to streamline service delivery and improve customer experience. In March 2024, Zendesk completed its acquisition of Ultimate, integrating the company into its AI-enabled CX offerings.

The company is based in Berlin, Germany, and operates in the IT services and IT consulting sector. It maintains integrations with Salesforce and other engagement platforms to extend its automation capabilities. It has pursued partnerships with other technology providers to broaden its customer-service automation reach, including collaborations with PolyAI and Babelforce.

Zendesk AI agents (Ultimate) Global Highlights

Europe
39

Germany
29
United Kingdom Of Great Britain And Northern Ireland
4
Poland
2
Italy
1
Netherlands
1
Finland
1
Spain
1

North America
18

United States Of America
17
Jamaica
1

Asia
14

India
6
Pakistan
4
Singapore
1
Turkey
1
United Arab Emirates
1
Yemen
1

Africa
5

Egypt
2
Nigeria
1
Ethiopia
1
Rwanda
1

Oceania
1

Australia
1

Zendesk AI agents (Ultimate)'s Leadership

S. M.
Chief Technology Officer
Mobile Phone
Email
U. O.
Vice President Product
Mobile Phone
Email
W. S.
Head Of Sales - Mid-Market & Dach
Mobile Phone
Email
H. H.
Founder And Instructor
Mobile Phone
Email
D. S.
Owner
Mobile Phone
Email
H. A.
Executive Vice President Sales
Mobile Phone
Email
S. D.
Senior Product Manager
Mobile Phone
Email
T. G.
Machine Learning Chapter Lead
Mobile Phone
Email

Zendesk AI agents (Ultimate) Employee Metrics

100%

50%

2026

2025

Engineering
Customer Success
Sales
Analytics
Arts & Design
Other
Consultant
Marketing
Administrative
Research

Contact profiles from Zendesk AI agents (Ultimate)

Name

Title

Contact

Location

Last Update

J. M.
Religious Leader
Mobile Phone
Email
Oct 21, 2024
M. B.
Performance Marketing Manager
Mobile Phone
Email
Jul 15, 2026
I. C.
Staff Product Designer
Mobile Phone
Email
Germany
Jun 29, 2026
D. B.
Senior Staff Engineer
Mobile Phone
Email
Poland, Masovian Voivodeship
Jun 29, 2026
M. A.
Senior Staff Machine Learning Scientist
Mobile Phone
Email
Germany, Schleswig-Holstein
Jun 17, 2026
J. C.
Staff Software Engineer
Mobile Phone
Email
Italy, Lazio
Jun 27, 2026
C. W.
Enterprise Account Executive
Mobile Phone
Email
United Kingdom, England
May 15, 2026
R. G. S.
Platform Engineer
Mobile Phone
Email
Spain, Madrid
Apr 17, 2026
B. R.
Qa Automation Engineer
Mobile Phone
Email
Netherlands
Jun 24, 2026
H. K.
Platform Engineer
Mobile Phone
Email
Germany, Schleswig-Holstein
Jun 02, 2026

Frequently Asked Questions

What is Zendesk AI agents (Ultimate) known for?

Zendesk AI agents (Ultimate) was founded in 2017 and operates in the IT Services and IT Consulting industry. Explore Zendesk AI agents (Ultimate)'s company overview page for more information.

What is Zendesk AI agents (Ultimate)'s most common email format?

Zendesk AI agents (Ultimate) employees' email format typically follows the pattern of First.Last@ultimate.ai. Trying to find reliable and up-to-date employee contact data? Find more Zendesk AI agents (Ultimate) email formats with LeadIQ.

How many employees does Zendesk AI agents (Ultimate) have currently?

Zendesk AI agents (Ultimate) has approximately 236 employees as of August 2026. These team members are located across 5 continents, including Europe, North America and Asia.

Who are Zendesk AI agents (Ultimate)'s key employees and leadership?

As of August 2026, Zendesk AI agents (Ultimate)'s key employees include:

Chief Technology Officer: S. M.
Vice President Product: U. O.
Head Of Sales - Mid-Market & Dach: W. S.
Founder And Instructor: H. H.
Owner: D. S.

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Zendesk AI agents (Ultimate) Employee Directory

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