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Insights

Multilingual Outsourcing Adelina Call Center offers inbound and outbound contact center services in multiple languages including Ukrainian, Russian, Belorussian, Polish, English, Spanish, German, and Italian, enabling cross-border support for banks, insurance firms, and telecom providers seeking multilingual customer care.

Regional Capacity With four independent sites in Kiev, Lvov, Kharkiv, and Belgorod and a staff size approaching 1800, the company can provide scalable, geographically distributed support and disaster-recovery options to clients with regional service level expectations.

Financial Scale Current revenue range indicates a mid-market profile with room for growth through larger-scale campaigns, cross-sell of additional contact center services, and expansion into related BPO offerings for financial services and telecom clients.

Industry Reach Existing client mix spans banks, insurance, research and advertising agencies, mobile operators, cable and satellite providers, visa application centers, and manufacturers, signaling opportunities to upsell comprehensive contact center suites and analytics to diversified verticals.

Tech Enablement Utilization of mainstream tech stack (PHP, Nginx, Analytics, Tag Manager, jQuery) suggests openness to modern workflow integrations; positioned to target clients seeking reliable, tech-enabled contact center operations with potential for AI-assisted routing and CX analytics partnerships.

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Adelina Call Center Tech Stack

Adelina Call Center uses 8 technology products and services including WordPress, Shopify, Isotope, and more. Explore Adelina Call Center's tech stack below.

  • WordPress
    Content Management System
  • Shopify
    E-commerce
  • Isotope
    Javascript Libraries
  • Typed.js
    Javascript Libraries
  • Animate.css
    UI Frameworks
  • Google Analytics
    Web Analytics
  • Nginx
    Web Servers
  • WOWSlider
    Web Tools And Plugins

Adelina Call Center's Email Address Formats

Adelina Call Center uses at least 4 email formats:
Adelina Call Center Email FormatsExamplePercentage
FLast@adelina.com.uaJDoe@adelina.com.ua
84%
LFirst@adelina.com.uaDJohn@adelina.com.ua
7%
FL@adelina.com.uaJD@adelina.com.ua
6%
Last@adelina.com.uaDoe@adelina.com.ua
3%

Frequently Asked Questions

What is Adelina Call Center's official website and social media links?

Minus sign iconPlus sign iconAdelina Call Center's official website is adelinacallcenter.com and has social profiles on LinkedIn.

How much revenue does Adelina Call Center generate?

Minus sign iconPlus sign icon As of August 2026, Adelina Call Center's annual revenue is estimated to be $1M - $10M.

What is Adelina Call Center's SIC code and NAICS code?

Minus sign iconPlus sign iconAdelina Call Center's SIC code is 7299 - Miscellaneous Personal Services, Not Elsewhere Classified and NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Adelina Call Center have currently?

Minus sign iconPlus sign iconAs of August 2026, Adelina Call Center has approximately 181 employees across 5 continents, including Europe, North America and Asia. Key team members include Chief Technical Officer: Т. К., Head Of Quality Management Department: R. R. and Head Of Research And Development: S. K. Explore Adelina Call Center's employee directory with LeadIQ.

What industry does Adelina Call Center belong to?

Minus sign iconPlus sign iconAdelina Call Center operates in the Outsourcing and Offshoring Consulting industry.

What technology does Adelina Call Center use?

Minus sign iconPlus sign iconAdelina Call Center's tech stack includes WordPress, Shopify, Isotope, Typed.js, Animate.css, Google Analytics, Nginx and WOWSlider.

What is Adelina Call Center's email format?

Minus sign iconPlus sign iconAdelina Call Center's email format typically follows the pattern of FLast@adelina.com.ua. Find more Adelina Call Center email formats with LeadIQ.

When was Adelina Call Center founded?

Minus sign iconPlus sign iconAdelina Call Center was founded in 2004.
Adelina Call Center logo

Adelina Call Center

Outsourcing and Offshoring ConsultingFlorida, United States51-200 Employees

Adelina Call Center provides outsourced contact center services, handling both inbound and outbound communications for a range of clients across multiple industries. Based in St. Petersburg, Florida, the company was founded in July 2004 in Kiev and supports interactions in eight languages, including Ukrainian, Russian, Belorussian, Polish, English, Spanish, German, and Italian.

Its client base spans financial institutions, insurance providers, research and advertising firms, mobile service and cable providers, visa application centers, and manufacturers, with the goal of helping them attract and retain customers through modern communication technologies. The organization operates four independent call center sites located in Kiev, Lvov, Kharkiv, and Belgorod, coordinating a large, geographically dispersed team.

Section iconCompany Overview

Website
adelinacallcenter.com
SIC Code
7299 - Miscellaneous Personal Services, Not Elsewhere Classified
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Founded
2004
Employees
51-200

Section iconFunding & Financials

  • $1M - $10M

    Adelina Call Center's revenue is estimated to be in the range of $1M - $10M

Company Leadership

  • Chief Technical Officer at Adelina Call Center
    Т. К.
    Chief Technical Officer
    Mobile Phone
  • Head Of Quality Management Department at Adelina Call Center
    R. R.
    Head Of Quality Management Department
    Mobile Phone
  • Head Of Research And Development at Adelina Call Center
    S. K.
    Head Of Research And Development
    Mobile Phone
  • Information Technology Director at Adelina Call Center
    D. F.
    Information Technology Director
    Mobile Phone
  • It Director at Adelina Call Center
    F. D.
    It Director
    Mobile Phone

Employee Directory

  • Project Manager at Adelina Call Center
    Y. G.
    Project Manager
    Mobile Phone
  • Junior Operational Manager at Adelina Call Center
    A. L.
    Junior Operational Manager
    Mobile Phone
  • Senior Operations Manager at Adelina Call Center
    M. K.
    Senior Operations Manager
    Mobile Phone
  • Operational Manager at Adelina Call Center
    M. K.
    Operational Manager
    Mobile Phone
  • Team Leader At Adelina Call Center at Adelina Call Center
    R. G.
    Team Leader At Adelina Call Center
    Mobile Phone

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