Adelina Call Center
Outsourcing and Offshoring ConsultingFlorida, United States51-200 Employees
Adelina Call Center provides outsourced contact center services, handling both inbound and outbound communications for a range of clients across multiple industries. Based in St. Petersburg, Florida, the company was founded in July 2004 in Kiev and supports interactions in eight languages, including Ukrainian, Russian, Belorussian, Polish, English, Spanish, German, and Italian. Its client base spans financial institutions, insurance providers, research and advertising firms, mobile service and cable providers, visa application centers, and manufacturers, with the goal of helping them attract and retain customers through modern communication technologies. The organization operates four independent call center sites located in Kiev, Lvov, Kharkiv, and Belgorod, coordinating a large, geographically dispersed team.