Multilingual Capabilities Adelina Call Center offers contact center services in multiple languages including Ukrainian, Russian, Belorussian, Polish, English, Spanish, German, and Italian, enabling it to serve a diverse global client base and expanding potential outreach to international companies seeking multilingual support solutions.

Large Regional Presence With four independent call center sites across Kiev, Lvov, Kharkiv, and Belgorod, Adelina has a strong regional footprint in Eastern Europe, offering clients scalable contact center operations and resilience, which is attractive to companies prioritizing geographic diversification.

Sector Diversity Serving a broad range of industries such as banking, insurance, research, advertising, telecom, and manufacturing, Adelina demonstrates versatility and adaptability, making it a suitable partner for organizations across multiple sectors seeking tailored customer engagement solutions.

Technological Integration Utilizing modern technologies like reCAPTCHA, Animate.css, and contact form systems, Adelina is well-positioned to offer efficient, secure, and engaging communication channels, appealing to clients looking for innovative and reliable contact center services.

Revenue Potential With reported revenues between 50 million and 100 million dollars and a substantial employee base of over 1800 staff members, Adelina presents significant growth opportunities for clients looking to expand customer support operations or outsource contact center functions in Eastern Europe.