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Insights

Expansion into new locations Advanced Call Center Technologies has recently expanded its operations in Sullivan, New York, and Shreveport, Louisiana, creating new job opportunities. This growth indicates a potential need for additional call center services in these regions.

Recognition for workplace diversity Being recognized as one of the top 100 workplaces for women by Forbes highlights ACT's commitment to diversity and inclusion. This recognition can be leveraged to attract businesses looking to partner with socially responsible service providers.

Significant investment in technology ACT's investment in advanced technology such as Tableau Online, Avaya, and HubSpot reflects a commitment to innovation and efficiency. Businesses looking to streamline their customer service operations may be interested in partnering with a tech-savvy service provider like ACT.

Financially stable with impressive revenue With an impressive revenue of over $1 billion and $8 million in funding, Advanced Call Center Technologies demonstrates financial stability and growth potential. This strong financial position can instill confidence in prospective clients seeking reliable outsourcing partners.

Increased headcount and facility expansion The recent increase in headcount by 650 employees and the establishment of new facilities in multiple locations signal ACT's rapid expansion and increased capacity to take on new clients. This growth presents a prime opportunity for businesses seeking scalable and reliable call center services.

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Advanced Call Center Technologies, LLC Tech Stack

Advanced Call Center Technologies, LLC uses 8 technology products and services including Tableau Online, Avaya, HubSpot Cookie Policy Banner, and more. Explore Advanced Call Center Technologies, LLC's tech stack below.

  • Tableau Online
    Business Intelligence
  • Avaya
    Communications Technology
  • HubSpot Cookie Policy Banner
    Cookie Compliance
  • Font Awesome
    Font Scripts
  • Microsoft Windows Server
    Operating Systems
  • C#
    Programming Languages
  • Google Tag Manager
    Tag Management
  • Bootstrap
    UI Frameworks

Media & News

Advanced Call Center Technologies, LLC's Email Address Formats

Advanced Call Center Technologies, LLC uses at least 1 format(s):
Advanced Call Center Technologies, LLC Email FormatsExamplePercentage
FLast@acttoday.comJDoe@acttoday.com
97%
FiLast@acttoday.comJoDoe@acttoday.com
2%
First.Last@acttoday.comJohn.Doe@acttoday.com
1%

Frequently Asked Questions

Where is Advanced Call Center Technologies, LLC's headquarters located?

Minus sign iconPlus sign iconAdvanced Call Center Technologies, LLC's main headquarters is located at Westlakes Drive Berwyn, PA 19382 US. The company has employees across 6 continents, including North AmericaAsiaAfrica.

What is Advanced Call Center Technologies, LLC's phone number?

Minus sign iconPlus sign icon You can contact Advanced Call Center Technologies, LLC's main corporate office by phone at
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+1-866-704-****
. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Advanced Call Center Technologies, LLC's official website and social media links?

Minus sign iconPlus sign iconAdvanced Call Center Technologies, LLC's official website is acttoday.com and has social profiles on LinkedIn.

How much revenue does Advanced Call Center Technologies, LLC generate?

Minus sign iconPlus sign icon As of October 2024, Advanced Call Center Technologies, LLC's annual revenue reached $501B.

What is Advanced Call Center Technologies, LLC's SIC code?

Minus sign iconPlus sign iconAdvanced Call Center Technologies, LLC's SIC code is 7389 - Business Services, Not Elsewhere Classified.

How many employees does Advanced Call Center Technologies, LLC have currently?

Minus sign iconPlus sign iconAs of October 2024, Advanced Call Center Technologies, LLC has approximately 5K employees across 6 continents, including North AmericaAsiaAfrica. Key team members include Chief Compliance Officer: M. K.Chief People Officer: A. F.Chief Marketing Officer: Z. D.. Explore Advanced Call Center Technologies, LLC's employee directory with LeadIQ.

What industry does Advanced Call Center Technologies, LLC belong to?

Minus sign iconPlus sign iconAdvanced Call Center Technologies, LLC operates in the Outsourcing and Offshoring Consulting industry.

What technology does Advanced Call Center Technologies, LLC use?

Minus sign iconPlus sign iconAdvanced Call Center Technologies, LLC's tech stack includes Tableau OnlineAvayaHubSpot Cookie Policy BannerFont AwesomeMicrosoft Windows ServerC#Google Tag ManagerBootstrap.

What is Advanced Call Center Technologies, LLC's email format?

Minus sign iconPlus sign iconAdvanced Call Center Technologies, LLC's email format typically follows the pattern of . Find more Advanced Call Center Technologies, LLC email formats with LeadIQ.

How much funding has Advanced Call Center Technologies, LLC raised to date?

Minus sign iconPlus sign icon As of October 2024, Advanced Call Center Technologies, LLC has raised $8M in funding. The last funding round occurred on Jul 14, 2016 for $8M.

When was Advanced Call Center Technologies, LLC founded?

Minus sign iconPlus sign iconAdvanced Call Center Technologies, LLC was founded in 1997.
Advanced Call Center Technologies, LLC

Advanced Call Center Technologies, LLC

Outsourcing and Offshoring ConsultingPennsylvania, United States5001-10000 Employees

Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA), near shore and far shore outsourced call center services to the financial services, mortgage, telecommunications, healthcare, cable and retail industries.  Our services include fraud prevention & detection, dispute management, customer service, sales and marketing services, customer retention, back office support and more.  Please visit our website for more information, www.ACTToday.com or call 866-704-5580.

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Section iconCompany Overview

Headquarters
Westlakes Drive Berwyn, PA 19382 US
Phone number
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+1-866-704-****
Website
acttoday.com
SIC Code
7389 - Business Services, Not Elsewhere Classified
Founded
1997
Employees
5001-10000

Section iconMedia & News

Section iconFunding & Financials

  • $8M

    Advanced Call Center Technologies, LLC has raised a total of $8M of funding over 1 rounds. Their latest funding round was raised on Jul 14, 2016 in the amount of $8M.

  • $1B

    Advanced Call Center Technologies, LLC's revenue is in the range of $1B

Section iconFunding & Financials

  • $8M

    Advanced Call Center Technologies, LLC has raised a total of $8M of funding over 1 rounds. Their latest funding round was raised on Jul 14, 2016 in the amount of $8M.

  • $1B

    Advanced Call Center Technologies, LLC's revenue is in the range of $1B

Company Leadership

Employee Directory

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